Customer Ratings & Reviews

Geek squad provides the best service with anything that they install or repair. My TV, Surround Sound, Subwoofer and universal remote all work so well and they are great about explaining everything and making sure you can use it. Love the Geek Squad !

The Geek Squad guys did an outstanding job in re- connecting of my home theatre system. We had disconnected everything to install new flooring. The technician arrived early and was done within an hour. He made sure everything was working fine and assisted with making sure everything was repositioned properly. You can feel good about the Geek Squad doing a fine job.

Addison & Tim installed our Soundbar at the same time they installed our TV. They did an excellent job on both and we were very pleased with them. They explained how to use everything and suggested the best place to put the surround sound speakers. Highly recommend these two techs.

Angel the technician was amazing. She took the time to set up all of the equipment, tv, sound bar, dvd/cd player, etc. very patient as she programmed everything and instructed me in the use of the equipment.

We needed a new TV and got one from BBuy and got a surround sound system too. We paid for delivery and set up and the guys who came did a perfect job of connecting and setting up our new equipment. They explained how it all worked and hid all the wires and cables so that all you see is the TV and the surround sound system by Samsung

The Geek Squad are great. They could come promptly to assess my problem. They were quick to diagnose the problem. They helped me order another system. Once the new system arrived at the store they were quick to bring the new system to install. They are amazing & I actually believe I received the best professional service from the members of the Squad that came to my home. They were very prompt to intervene on my behalf. Their communications with home base were very prompt. They were very professional & respectful. Plus they were all very good educators on the use of my replacement system. Kudos to the squad!!!

Geek team were very knowledgeable and provided great customer services. Note that these members are part of Best Buy direct employees and not 3rd party contractors. Wish I could say the same about them.

Geek squad agent was here on time new what he was doing installed sound bar without any issues, answered all my questions in a perfesional manner which I appriciated. Thank you Geek Squad.

Sound bar is very good. It has helped improve the sound volume of our Samsung tv. It is a must have with the new tv's. Geek Squad setup our soundbar and tv. They did excellent job taking time of how to operate everything.

The geek squad associate installed my sound bar and spent some time explaining some info about the optimal use of it. The sound bar has been providing good surround sound since installation

The technician was personable and professional. He did a perfect job installing my tv and soundbar! Thank you! I would recommend the Geek Squad to others.

The representatives that came out to help with my sound bar were fantastic. Very helpful, knowledgeable, and courteous. I can't thank you guys enough, something simple for them that I simply could not figure out.

Very disappointing. I've had this since March. It simply stops working. Sonos did run diagnostic and said a cable was defective and sent me a "replacement" even though it was past the 90 day warranty. Even tho I have Geek Squad coverage I was charged $120 to attach this little cable but nothing was removed! Since then it still simply stops working. I will never purchase this brand again. GS charged close to what I paid for it! Not worth my time,effort and expense. When it works the sound is good - not great.

Geek Squad Technicians was very professional, polite and courteous. They installed my TV, Sound Bar, Rear Speakers and Sub Woofer. They made sure all components were working correctly and made sure customer was able to operate them correctly. Geek Squad Technicians are the BEST!

The Geek Squad Service is a true value. They are professionals and take the worry out of setting up a tv and sound bar to work the way they were designed to work.

This sound bar works great and sounds good for the money. Best Buy mounted it to my Tv for me. I haven't had any issues and i have 2 of these sound bars on two separate Tvs that Geek squad mounted and set up. This service they offer is great. They did both my Tvs and sound bars

The geek squad associate named John was very helpful in setting up our system and showing us the app to operate and adjust the sound. He helped us decide on what we needed for surround sound.

Everything was smooth with no issues with the installation. Will definitely use them again.

CJ was extremely knowledgeable and informative quickly assessing and completing the required services and actually improving my surround system!

Very good sitters nice people to give you time to show your everything