Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 7,923 reviews
  • Rated 5 out of 5 stars

    geek squad fix my sound bar!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was thorough and very professional as well as super friendly and credible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with my sound bar and wasn’t able to solve the problem myself. Someone from the tech squad came out and got it back in sync.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar worked great. My dad like the old dvr remote to control everything, so that’s what he uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What great guys! Efficient and so good explaining everything we needed to know. The two men were amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic is what you get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad certainly were able to get the television and sound system working, but you are on your own when it comes to accessing youtube or netflix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris got everything to work. He was mindful of COVID protocols finished his work in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed and connected my soundbar in less then 5 min. then showed me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new soundbar!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians connected the soundbar to my new LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked it all up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service. Went out of their way to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my office speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything and the speakers work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frankie from Geek Squad in Oxford Valley Pa store!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankie was super helping us out. Problem was lack of directions from LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used lg soundbar from previous purchase also subwoofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio setup!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took time to set up the audio system and the clarity is remarkable. We are very pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our TV and made sure it was operational and everything was connected, They were friendly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done right. They knew what they were doing quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with installation. Techs very knowledgeable. Arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and professionalism was top notch. They were very knowledgeable and their installation was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth their reasonable charge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did all the work very quickly and did not leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was knowledgeable and helped organize some of the cable mess behind my entertainment center. Install took about 90 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good job by the geek team!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square was short handed the day of my install,but they showed up!Did a great job,connected my sound system and everything is working fine

    I would recommend this to a friend
Sponsored