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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up my TV, amp, remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intelligent, professional, polite, timely ... all the characteristics of a great team !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did the job quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable people who did a very good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I would recommend would be for best buy is to have one of them to call me back in about two weeks to see if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Professional service Arrived on time Completed work in a timely manner Clean up completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television installer hooked up my Bose sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy with my purchase. Great product and enjoying it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up and dressing all cables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done as part of a larger job to install and setup ATMOS surround sound speakers. Did excellent job of dressing up cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rxcellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great and did as expected. Being tech dummy, this service is very convenient but they need to improve phone suppirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B Buy and the Geek’s!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here early and they did beyond what I expected of them they were great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer & dryer with beddings .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5. Wash a lot of load and a lot of features. It’s expensive but it’s worth of money you’re spending and also you can start by using your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job on setting everything up including the added Roku. They explained all the set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up. Very accommodating to customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great doing their job and professional to me as consumer. In addition, said if there were any subsequent assist needed, to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs so patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful . Very patient with two senior customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, efficient and helpful to explain the sound bar app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounts, soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finished the job but they were hard working fuys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feed back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were responsive courteous and troubleshooted well and made sure all was right before departing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and great! They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to trouble shoot and connect my Bose 700 surround system in timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and sound bar in a very short time. Everything worked fine. I’m very pleased from this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech hooked up my components and they work great

    I would recommend this to a friend
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