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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sony TV is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer Mike was the BEST, knowledgeable, patient and efficient. I will only request Mike if and when I need The Geek Squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was terrific. He attached the sound bar, programmed every remote. Explained everything inplain terms. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV, amp, remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intelligent, professional, polite, timely ... all the characteristics of a great team !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME DID A GREAT JOB VERY PROFESSIONAL.THEY MADE MY EXPERIENCE WITH BEST BUY GREAT .I WILL ALWAYS USE THEM .THEY DESERVE A PAY RAISE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kick squad has install several items for me. There are always extremely professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid work. friendly guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. friendly. stayed extra period to help us understand setup. would be happy to use him again. excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did an excellent job and would highly recommend them. Out of the four guys, one was a little sloppy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician from Geek Squad did a fabulous job setting up my surround system...especially going thru the remote functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and home theater quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are great. Installed my 86 inch lg tv on my wall and hooked up my home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything that I wanted and exceeded all my expectations. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best Geek Squad help from Brandon. He knew exactly what to do in setting up my receiver to the CD player, speakers and smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were vert knowledgeable about how to connect my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this service if you need the professional se up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland took care of everything and was very patient with us old folks. He provided meticulous instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install my tv to all my devises and showed me how to use each device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to set up my TV and sound bar. These guys are the best. I wouldnt buy a large product again, without them setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Mike did a great job. Thy were very knowledgeable and well informed about audio/video systems. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with installation. Techs very knowledgeable. Arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd Tech was excellent and took their time to help in every way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great friendly service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech hooked up the surround system and walked me through the entire system. He was very knowledgeable on this setup.

    I would recommend this to a friend