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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 7,923 reviews
  • Rated 5 out of 5 stars

    Got all our components hooked up to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad man came and hooked up all our audio cables to all the components we use and it is now simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my mount and my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, safely and were quick and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar and it works great. He was within tge time frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and got the sound bar set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job in mounting my soun bar and connecting it to my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job . And showed how to operate equipment to the person that was here for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to my home knew what he was doing and had my system working properly. In know time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes thru.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 65" Sony needed to look good and sound good. The guys from Geek Squad did it right the FIRST time. Professional, courteous, on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The people who came had a lot of knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People had a lot of knowledge but hooked stuff up so fast that when I have to trouble shoot there is no way that I could do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly i think the Geek squad is lucky to have him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very informing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guy was very informing about our new tv but he hooked up our old blue ray player instead of the new one but he did come back later to correct the situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was fantastic and very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very patient in explaining everything he was doing and answered all our questions satisfactorily. He was on time and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was knowledgeable, polite and very courteous. I will definitely use them again and I highly recommend geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad reps were very friendly and efficient and completed installment in a professional manner. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great and very smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very smart and knew what he was doing! Being honest and up front saying what he brought me won’t solve my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, efficient, and complete.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my sound bar and set it up in a timely manner. They even entered the house with booties!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not quite what we had expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but we should have spent more money and bought a better one. Had to spend another $157 for an amplifier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearly explained the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no test of the CD or VSR players in the initial install and Chase tested and explained about both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two people knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the two people that installed my new aTV. They came prepared . They are professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound bar install was extremely fast and easy!!

    I would recommend this to a friend
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