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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out was very informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick professional setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a sound bar added to my TV. Setup was quick and provided feedback on how to best utilize the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was highly educated with installation, explained everything in detail, very friendly,and gave us helpful tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The audio video tech is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came was extremely knowledgeable, courteous and fast! He set up the Tv, the mount and the surround sound. I loved this service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did an install on a complete replacement of a home theater system. The training the gave me was quite helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for entertainment center. Protecting TV, Sonos, Apple TV and X-Box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job getting my audio back up and running. There was too many wires and I couldn’t figure out where everyone went.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KNOWLEDGEABLE BUT NEEDS COVID-19 SAFETY BETTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH SEEMED KNOWLEDGEABLE ABOUT WHAT HE WAS DOING BUT COULD HAVE FOLLOWED BEST BUY'S COVID-19 SAFETY GUIDELINES BETTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed ear protection while using my riding mower. The sound reduction is great but listening to Pandora is amazing! I love the headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was important because I did not know how to connect a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My Basic Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my basic audio on new tv I purchase and did a great job and explained everything, sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and home theater quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are great. Installed my 86 inch lg tv on my wall and hooked up my home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew what they were doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time. They did a good job of hooking up some old stereo AV devices to my new digital home theater equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you hear now?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to make certain you get full efficiency for expensive products you have purchased, especially if not tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kick squad has install several items for me. There are always extremely professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my sound system in record time and explained its use so that I could easily understand. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my ARC soundbar very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my ARC soundbar to my 75 inch Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well and everything has worked great since that time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very difficult to schedule but the person was very

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult and time consuming to schedule an appointment but the technician was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did an excellent job and would highly recommend them. Out of the four guys, one was a little sloppy

    I would recommend this to a friend
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