Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It helps a lot .......,.............................
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and on time, Explained everything.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Perfect !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not an install, just troubleshooting ! Angelo was GREAT!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Trust the Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, I always know geek squad will take care of me when needed. Peace of mind
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
He had the patience of a saint!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could get him everytime!! He was so patient, took his time to get done what we needed to accomplish!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The service front the technician was the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best very professional and he did a great job. I will recommend the Geek Squad for any job
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Get tv and sound at hooked up and working great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents swapped out my tv and got the sound bar connected and programmed to the remote to control both together
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Audio hook up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came in mounted my new 75 in t v and audio and explained on how to operate before leaving. Thanks!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Basic setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a breeze. Will use Geek sqd. Again. Very professional and pleasant. Great attitude and they love working for Best Buy!
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Go To The Store. Talk to Intelligent Life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I scheduled 2 visits via Best Buy chat, I needed a 4K connected to a 4k receiver with surround sound. I gave chat the devices and explained numerous times what I need. First GEEK came in with a later and said "it's not me you need, I repair". I applaud him for his honesty. He said there was no detail on his ticket. The 2nd chat was a reshedule. A contractor for Best Buy arrived. Saifd "it's not me. I'll have to charge you a lot more". His ticket had zero information. My Best Buy charge was $49.00 because I have Best Buys annual Geek Squad serive. The contractors charge was $579. for a partial fix. I will never use Best Buy again for technology. They are great with appliances.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers took the time how to work the new remotes for the audio components with my parents. Great job!
This review is from Add-On: Basic Audio Setup
I would recommend this to a friendRated 5 out of 5 stars
morning and afternoon schedules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved the equipment from one residence to another location
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service by the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the pleasure of meeting the Geek Squad numerous times and they always exceed my expectations.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.setup was as quoted and expected - usual customer service from Geek Squad - everything works - a little rushed at the end
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job and answered all our questions. Get them back anytime
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Knowledgeable Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the Geek Squad on several occasions and they have impressed me each time. I will continue to use their services.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar enhanced the acoustics of my room significantly
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 3 out of 5 stars
Lip sync errors not fixed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer could not cure lip sync errors even though house has 500mbps signal.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 4 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad attached my soundbar to my 65 inch TV anddid a great job. I was unsure about getting it right myself, so called the geek squad.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Well done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Done right. They knew what they were doing quick and efficient.
This review is from Add-On Soundbar Setup
I would recommend this to a friend