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  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 7,923 reviews

  • everything went better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home theater was rewired, and the sound system now works. The new receiver is working and we love the universal remote.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Sound Bar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and efficiently hooked up the new sound bar to my TV.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Glad I had Geek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was not mounted but they did connect safety straps to the furniture on which TV sits

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek. Squad identified my problem-the cable box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco is very knowledgeable. Excellent work. His customer service skills are outstanding.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Save time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and professional. Did not waste anytime.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad service sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent very helpful with difficult connections. Cut down from three remote controls to one.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and friendly. He was very informed,and considerate of my concerns. Good job!!!

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my sound bar and it works great.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • The setup went well. The sound is much better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup person was very knowledgeable. He instructed us on how to use the controls to get the sound bar to work perfectly.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Wife is happy, and so am i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came out did a perfect job. They made sure I was happy with everything before they left. And they hid all the wires

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad set up my system to run with all functions using one remote.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Good product, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar connect was easy to install and the price as good.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad delivery hook up my sound bar. I couldn’t do it myself.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Quickly and securely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable install went very well. Set up and explanation of how TV functions very helpful.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • solid work. friendly guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. friendly. stayed extra period to help us understand setup. would be happy to use him again. excellent service.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • installed a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and courteous service. install was done quickly

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians who came to set us up were excellent and made sure we knew how everything worked. I will use them every time.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Crappy Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team showed up and did a good job reseting my sound bar. The reset didn't last long and there is no sound coming out of it. I don't want to pay another service fee for an expensive, crappy sound bar that I bought from best buy.

    This review is from Soundbar Setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Go To The Store. Talk to Intelligent Life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled 2 visits via Best Buy chat, I needed a 4K connected to a 4k receiver with surround sound. I gave chat the devices and explained numerous times what I need. First GEEK came in with a later and said "it's not me you need, I repair". I applaud him for his honesty. He said there was no detail on his ticket. The 2nd chat was a reshedule. A contractor for Best Buy arrived. Saifd "it's not me. I'll have to charge you a lot more". His ticket had zero information. My Best Buy charge was $49.00 because I have Best Buys annual Geek Squad serive. The contractors charge was $579. for a partial fix. I will never use Best Buy again for technology. They are great with appliances.

    This review is from Soundbar Setup

    No, I would not recommend this to a friend

  • Worthwile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this setup without trouble was worth the extra cost

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend
Page 256, Showing 5,101-5,120 of 7,923 reviews
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