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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek. Squad identified my problem-the cable box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco is very knowledgeable. Excellent work. His customer service skills are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount for tv the tech did A great job.TY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes!!!!!!!!!!!……. Tech did a great job thank you….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad trouble shooting tv settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and very methodical !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my old computer when it got a virus. So helpful every time I have a question or problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation, soundbar setup, and remote setup were all done right the first time. I would use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly i think the Geek squad is lucky to have him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs so patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were wonderful . Very patient with two senior customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and great! They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for entertainment center. Protecting TV, Sonos, Apple TV and X-Box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well and everything has worked great since that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had Geek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was not mounted but they did connect safety straps to the furniture on which TV sits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was great and product good. xoxoxoxo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy figured out a Sonos issue quickly when everyone else was stumped. Michael should get a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked to Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Bose 3,2,1 . The speakers are mounted on a removable mantle. The Geeks did a wonderful job hooking it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV & Sonos Audio System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Team. Knowledgeable, professional, and provided future considerations for expanding our new system. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my TV and hooked up everything that came with it. The Geek Squad always does a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disillusioned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only two of the six settings on my sound bar are useful to me or enjoyable to listen to. I did not get the sound effect I was expecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy with my purchase. Great product and enjoying it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher and Mike were extremely diligent with their approach to the installation. It is a shame that the product does not work as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked it all up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service. Went out of their way to help.

    I would recommend this to a friend