Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installed everything quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the added costs, were very professional and able
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my office speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected everything and the speakers work great
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Buy & value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such professionals! Lots of knowledge & analysis skills. Answered all my questions. Appreciated my input about use patterns.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were very knowledgeable. At first no sound, they stayed with it until problems were solved. Glad I went this route.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Hey let the best team hook you up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys here was excellent and very professional. The time was good made no mess n took very good pride in there services.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were personable and professional and installed the soundbar quickly and correctly.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Quick and good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected the soundbar.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
helpfulness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad's high tech helpfulness is appreciated when we are at a loss on how these things work
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is great also a great price. I love how neat thet are. Would recommend to anyone
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
On time and knowledgeable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My surround sound was installed. Although I thought it was expensive, the tech was courteous and knowledgeable!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good service squad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and efficient and tidy. Got the job done and reviewed the functions. Got us comfortable with the units.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Need more info on our tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our newest TV is sopposedly the top of the tline Samsung 55 inch TV. But our old tv has much better viewing and clarity.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad arrived on time and efficiently hooked up the new sound bar to my TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
For the lazy people like me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid someone to connect a few wires lol. I bought a few separate services that combine in price to hook wires up and mount a tv
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Super geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deanna and josh were great! Very professional, pleasant and knew their stuff.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Am very happy with soundbar that I purchased thru Best Buy.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
My Geek Squad contract is wonderful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the Geeks get involved in delivery, set-up and troubleshooting they get it right every time, and they do it efficiently.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sony soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable lead tech. I needed the expert to sync a separate remote to TV and sound bar.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Cons mentioned:Soundbar
Rated 1 out of 5 stars
Charged $103.99 AFTER paying installation fee.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service. I was sold wrong sound bar for my new tv. Had to go back to store and exchange. After 4 visits from Geek Squad the audio FINALLY matched without delay! Then I was billed $103.99 even though I paid installation fee and am a Total Member! Total rip off! Have tried to resolve and told 3 different times that someone would call me. Haven’t heard from anyone since last Wednesday. I had to cancel personal appointments for all the visits. Very frustrated and extremely upset with Best Buy and Geek Squad. Still waiting for a response.
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
geek squad resolved the problem quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad resolved the problem with my sound bar quickly and completely.
This review is from Soundbar Setup
I would recommend this to a friend