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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 7,923 reviews
  • Rated 5 out of 5 stars

    Installed stereo equipment efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech mounted everything exactly the. way I wanted and was helpful and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was terrific. He attached the sound bar, programmed every remote. Explained everything inplain terms. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, I always know geek squad will take care of me when needed. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great friendly service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech hooked up the surround system and walked me through the entire system. He was very knowledgeable on this setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Geek Squad for last 2 years. Every Tv and sound system were installed correctly and quickly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician from Geek Squad did a fabulous job setting up my surround system...especially going thru the remote functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly how to set up the record player and hook up the speakers. Then demonstrated how it worked and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick from the Geek Squad organized and connected wires to my speakers. I have done several reviews on Rick and I think he deserves a Kudo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service front the technician was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best very professional and he did a great job. I will recommend the Geek Squad for any job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Very professional

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The egents mounted my 75 in tv and connected all my devices. they are very professional and know what there doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the pleasure of meeting the Geek Squad numerous times and they always exceed my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were personable and professional and installed the soundbar quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mount and connection service, professional and courteous communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is great also a great price. I love how neat thet are. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected it fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected and programed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Provides good quality sound for our TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a tech visit next week to reconnect soundbar.thx G Andoe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came installed it and I purchased the total tech Routes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He had the patience of a saint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could get him everytime!! He was so patient, took his time to get done what we needed to accomplish!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Mike did a great job. Thy were very knowledgeable and well informed about audio/video systems. Highly recommend them.

    I would recommend this to a friend
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