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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 7,928 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only hooked up our new TV, but got all of our audio equipment and sound bar connected. We can even listen to our old vinyl now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new TV and a new sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used lg soundbar from previous purchase also subwoofer

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Lacking Instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed sound at and remote. They arrived on time but had a lot of difficulty trying to program the Harmony remote. Once finished, I feel they could have spent more time going over the operation of the new system as I ran into a lot of problems after they left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was important because I did not know how to connect a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my TV at a quick pace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all my TV, and soundbar and made it work all through one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great recommendations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad suppied great insight on the best way to setup my new purchase and were spot on in their assessment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my soundbar did a great job. No problems with them, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new soundbar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians connected the soundbar to my new LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV sets up so easily I probably could have done it myself. Got lazy and in a hurry. Always been happy with Geek Squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where professional in every second it was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wii

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get my wii and vcr working to our satisfaction... very personable and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed and set up my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They were quick and efficient and did exactly what I wanted them to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did the job quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech hooked up my components and they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't want to pay for the service, but after having it, I highly recommend based on their efficiency and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very detailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very detailed and explained my setup and how to operate everything on the universal remote. Thank you so very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have never installed this by my self. They were professional and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of work setting up a 7 speaker zone 1 setup as well as 2 speakers in zone 2. Running MCACC Pro takes knowledge, and these techs knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up our sound bar with new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy from Geek squad set up our sound bar with our new tv. He was exceptional and available for our many questions.

    I would recommend this to a friend