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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 7,928 reviews
  • Rated 5 out of 5 stars

    Superior Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech did a great job connecting up our new Denon AVR-S940H receiver with a Sony 65” 4K HD LCD TV. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Was unable to program all remotes. Still have to use multiple remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television installer hooked up my Bose sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vizio soundbar works great especially when I watch the National Hockey League games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where very personal was on time and did a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not handle purchase of universal remote well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a universal remote. Agent did not inform me that it would affect my other tv in next room, because they were both Samsung. Prior to purchase I told agent I was thinking about changing cable companies, but he did not tell me it would be another $100 to reprogram the remote until after installed. Agent said to call his cell if I had questions. I called the next day, left a message, and he did not return my call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed stereo equipment efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech mounted everything exactly the. way I wanted and was helpful and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take hours to do this when they can do it in a half hour? TV Sound bar and brackets - all done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came out was very informative and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek showed up on time, was very knowledgeable about my audio equipment. Had me set up and listening to the tunes and my TV in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my tv speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help with my speaker and sub woofer was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio was installed quickly and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked well together and the audio add on was up and running quickly and has added value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad delivery hook up my sound bar. I couldn’t do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad set up my system to run with all functions using one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very knowledgeable on produ ct and set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy installed our new sound bar quickly but discussed the operation of it completely .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and helpful with everything and took their time to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and made sure they wore their masks at all times. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not go without this service.....Ever!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the service you provide. I have several devices and you keep them working at top performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad cane in and set up my new tv in no time and explained everything fully. I couldn’t have done it without him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my ARC soundbar very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my ARC soundbar to my 75 inch Samsung TV

    I would recommend this to a friend