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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek Squad goes above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad goes above and beyond each and every time they come to our home for tech services. This time was no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Sony 3.1 soundbar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my TV at a quick pace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected all my TV, and soundbar and made it work all through one remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were absolutely fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outsanding television The whole experience great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to use and get your equipment installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where EXCELLENT and extremely helpful. WELL DONE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to set up my TV and sound bar. These guys are the best. I wouldnt buy a large product again, without them setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing my Tv and getting everything setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Auto setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price when bundled with Geek TV installation. Geeks setup sound bar with TV and adjusted sound parameters and control with TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and subwoofer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hell of a guy. Excellent support. He went above and beyond.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had already purchased sound bar from Best Buy. They connected it with my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wii

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get my wii and vcr working to our satisfaction... very personable and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed and set up my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They were quick and efficient and did exactly what I wanted them to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed my soundbar did a great job. No problems with them, very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more info on our tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our newest TV is sopposedly the top of the tline Samsung 55 inch TV. But our old tv has much better viewing and clarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad associate was very nice, friendly, and knowledgeable about my products. Walked me through my set up and answered all my questions. Very thorough job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a breeze. Will use Geek sqd. Again. Very professional and pleasant. Great attitude and they love working for Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cbeck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came was able to fix my existing sound bar !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked to Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Bose 3,2,1 . The speakers are mounted on a removable mantle. The Geeks did a wonderful job hooking it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and helpful with everything and took their time to explain everything.

    I would recommend this to a friend
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