Customer Ratings & Reviews

We needed a new TV and got one from BBuy and got a surround sound system too. We paid for delivery and set up and the guys who came did a perfect job of connecting and setting up our new equipment. They explained how it all worked and hid all the wires and cables so that all you see is the TV and the surround sound system by Samsung

These guys were GREAT. They sussed out our problem which required many (5?) steps to reset using the controller and rather deep commands. In addition they gave me a quick assessment of out system in general. A+

The techs set everything up correctly, assured my full satisfaction.

The sound bar is excellent. For some reason the one I bought stopped working about 6 months after installation and I had to buy a new one since the warranty had expired. Geek squad was excellent.

The geek squad associate named John was very helpful in setting up our system and showing us the app to operate and adjust the sound. He helped us decide on what we needed for surround sound.

WOW, just wow! The technicians were very punctual, professional and knowledgeable! Not to mention that they were very helpful and polite. I couldn’t be happier with them

Geek Squad Technicians was very professional, polite and courteous. They installed my TV, Sound Bar, Rear Speakers and Sub Woofer. They made sure all components were working correctly and made sure customer was able to operate them correctly. Geek Squad Technicians are the BEST!

This sound bar works great and sounds good for the money. Best Buy mounted it to my Tv for me. I haven't had any issues and i have 2 of these sound bars on two separate Tvs that Geek squad mounted and set up. This service they offer is great. They did both my Tvs and sound bars

Christopher and I think the other guys name was Williams (last name) were very professional and knew what they were doing, it sounded great!I would recommend Christopher Ferguson and Mr Williams to anyone needing tv’s , sound systems or anything audio installed

My wife and i have been very happy with our soundbars! We watched Lord of the Rings for the first time since getting them, and the improved sound quality made it even better!!!

Quick and precise. Tested before completing process. Techs professional

Best Buy has some of the best service agents going. The set up was smooth and explaining of how to use and get the best sound of our new Sono,s.

This was an add-on service to the home installation to connect, program, and properly set up a sound bar… that had previously been quite troublesome. Good sound… happy customer.

Geek Squad service was awesome! Technician was professional, knowledgeable and quite sociable. He explained how we can get the best sound out of our Sonos system.

Service tech was very respectful & knowledgeable. Hooked our system up & explained everything clearly.

Installer was great and showed me how to use the soundbar. And its sounds as great in my home as it does in the store. Very happy you can't go wrong with Bose.

The person who installed my soundbar was very pleasant and knew what exactly what to do. I have never meet a person from Geek Squad weather it was to fix something or for an install that wasn't professional and helpful.

Excellent in all senses of the word! Very easy to meet our needs.

Zeb and his teammate were very professional and did excellent work. They put together my new tv stand with new television, 4k player, receiver and surround sound in amazing amount of time. Gave me a tutorial on how to operate. This geek squad is the best!

First of all, ton of thanks to Nic and his team for completing the installation work and figuring out the solutions on the go for every problem they faced in spite of various challenges they faced from the moment they took a look at the project! Honestly speaking, I started feeling very nervous initially as Nic and team started discovering lot many unknowns as they started their work. But, Nic and his team started to resolve/pass through every single challenge as the time passed by and I started feeling tremendous amount of confidence and assurance that this project will be a great success at the end! Nic was quite instrumental in figuring out the solutions for the wiring issues (which was the biggest challenge out of all) and his team was also super experienced to support Nic and provided their suggestions wherever needed . This was an amazing display of a great team work and on top of everything, ‘superior quality work’! Nic’s technical expertise was exceptional and he made sure that I am getting everything as per my expectation or thoughts. Nic is truly an amazing tech person Geek Squad has and this is a topmost experience in terms of an excellent technical service and customer satisfaction I can say!