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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 7,923 reviews
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    Missing items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys did the job good, took the manuals and charging cords for the remotes and refuse to call/text me back to get me the missing items

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Disillusioned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only two of the six settings on my sound bar are useful to me or enjoyable to listen to. I did not get the sound effect I was expecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why take hours to do this when they can do it in a half hour? TV Sound bar and brackets - all done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the lazy people like me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid someone to connect a few wires lol. I bought a few separate services that combine in price to hook wires up and mount a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job A++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio was installed quickly and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked well together and the audio add on was up and running quickly and has added value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to work with and always available when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable. At first no sound, they stayed with it until problems were solved. Glad I went this route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connested soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job connecting my sound bar to my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great recommendations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad suppied great insight on the best way to setup my new purchase and were spot on in their assessment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy & value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such professionals! Lots of knowledge & analysis skills. Answered all my questions. Appreciated my input about use patterns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great help knew how to do all the things I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and very knowledgeable on produ ct and set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy installed our new sound bar quickly but discussed the operation of it completely .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and correctly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have never installed this by my self. They were professional and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey let the best team hook you up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys here was excellent and very professional. The time was good made no mess n took very good pride in there services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and made sure they wore their masks at all times. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the Geek Squad team, very professional and did their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and the connect was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did It ALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Services have been nothing but professional in all of the services they have done for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job setting up my sound bar, DVD player and universal remote.

    I would recommend this to a friend
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