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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 7,923 reviews
  • Rated 4 out of 5 stars

    geek squad connected sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completed quickly & working fine. Tech recommended new soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad contract is wonderful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geeks get involved in delivery, set-up and troubleshooting they get it right every time, and they do it efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers took the time how to work the new remotes for the audio components with my parents. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gee Squad arrived in a timely manner and installed my soundbar quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my sound bar and setup very professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time ... every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it takes forever to get an appointment - the people who come are excellent and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product and everyone in the store was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this service. However I own two properties, one in MO and one in FL should apply to both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job with setup. Arrived on time. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped set up my Blind Uncles Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad made it possible for me to send my blind uncle an Alexa which is making his life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient install, techs were great and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not go without this service.....Ever!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the service you provide. I have several devices and you keep them working at top performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to it. Plug and play. Knows exactly the same bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up our sound bar with new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy from Geek squad set up our sound bar with our new tv. He was exceptional and available for our many questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Was unable to program all remotes. Still have to use multiple remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected sound bar and set the remotes effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amber and her assistant did an outstanding job. Everything works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher and Mike were extremely diligent with their approach to the installation. It is a shame that the product does not work as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Geek Squad to everyone that asks who's the Best to mount a TV on a wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not handle purchase of universal remote well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a universal remote. Agent did not inform me that it would affect my other tv in next room, because they were both Samsung. Prior to purchase I told agent I was thinking about changing cable companies, but he did not tell me it would be another $100 to reprogram the remote until after installed. Agent said to call his cell if I had questions. I called the next day, left a message, and he did not return my call.

    I would recommend this to a friend
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