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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 7,928 reviews
  • Rated 5 out of 5 stars

    Tutorial is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have knowledgeable staff at my house answering every question and courteous throughout every question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Service Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Task was to connect a Bose unit to improve the sound of the Televidion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up my surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and good quality work. Arrived on time and we’re very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was grwat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed receiver and set up speakers was very efficient and helpful in explaining g what he did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and professional. Did not waste anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. Helped us set up our tv on the wall and got everything working and set up. Amazing people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this setup without trouble was worth the extra cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic audio setup was completed promptly and professionally by the Greek Squad. The service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job installing my Tv and getting everything setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, professional and knowledgeable about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very nice and helpful. Connected everything in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround sound setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the sony surround sound setup was awesome. Geek squad was very efficient and setup took about 2 mins. Yes that fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help And Friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer Service. The Geek Squad Representative Was Very Helpful And Rescorceful In Solving My Issue .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time, worked quickly and efficiently. Geek Squad has never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are THE best--I have become so dependent on them that I upgraded--and the services are WELL worth every nickel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to have the "Geeks" here to take care of the installation of the sound bar and our TV. Hassel free--Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were very professional, proactive, also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional, proactive, also very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I still am having the same issue with my speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new speaker still pops really loud. I’m going to have to call for another appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed a sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and courteous service. install was done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my 75" Samsung TV. Integrated my Sonos Sound bar and subwoofer seamlessly. Will use GS again.

    I would recommend this to a friend