Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 7,923 reviews
Rated 5 out of 5 stars
Greek squad did an outstand ing job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the technician did a great job hooking everything up and demonstrating how to use it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Sound bar does not connect to the voice control button on the remote. The technician had trouble as I remember and once they left the sound on the sound bar became disconnected and will not hook back up. Once in a while it will but once systems are turned off at night the sound bar is no longer connected through the remote.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m not satisfied..my sound bar is connected but nothing else works ..my cable remote no longer controls my tv I can’t access my fire stick DVD player not functioning..I need a return visit with more in depth explanation and to be shown how everything works.. not to have a 5min installation then out the door..what did I pay 272$ for...
We appreciate that you took the initiative to share this with us. It’s always frustrating when tech doesn’t work the way we expect it to. We have Agents standing by to help. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
All for the Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
At first I didn't want to pay for the service, but after having it, I highly recommend based on their efficiency and professionalism