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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad connected Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my Sony 3.1 soundbar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my sound bar and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came installed it and I purchased the total tech Routes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did an outstand ing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician did a great job hooking everything up and demonstrating how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked everything up and asked if I had any questions making sure I knew how to operate the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up. Came on time. Were effecient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complex set up because of theater sound and my desire to hide all my many extras. Bear did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers where EXCELLENT and extremely helpful. WELL DONE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good work by your reps in my home-and they were good people too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job! Took lots of time. Answered an old man's questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had already purchased sound bar from Best Buy. They connected it with my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys mad our system work like it was designed and gave great instructions verbal and written how to use in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job of installing my new Sony TV and sound bar - very neat. Explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $50 basic audio setup this is most definitely worth the cost. For someone inexperienced setting up surround sound, this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked fast at installing everything and were very friendly. Will call them again for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are alway friendly, and caring. Always answer your questions. I love my geek squad guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad again exceeds my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, professional, courteous service. Would use them again without any hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable of the products and did a wonderful job of teaching us how to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent the mount my TV it's perfect and also it's really quick I love it thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service person at the Geek desk helped me.Person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person delivered and set up up my 65 inch television and instructed me on how operate the remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, professional, clean. Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new surround sound speakers installed and wired in the ceiling. Geek Squad did a great job!

    I would recommend this to a friend