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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 7,923 reviews
  • Rated 5 out of 5 stars

    I couldn't have done it without the Geeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, neat, and informative: these guys did a great job installing our new TV, sound bar, and wall hanging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Geek Squad was great as they always are when they they to do a set up at my home. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew his business. Fixed problems in less and five minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech people did a fine job and solved a continuing problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very detailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was very detailed and explained my setup and how to operate everything on the universal remote. Thank you so very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a good job of mounting this bar in a difficult position that has worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would use the geek squad for any of my install again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad cane in and set up my new tv in no time and explained everything fully. I couldn’t have done it without him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of work setting up a 7 speaker zone 1 setup as well as 2 speakers in zone 2. Running MCACC Pro takes knowledge, and these techs knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi, set up sound bar and gave instructions for use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job!!!! They are the only ones that I want working on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and I would recommend this product...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Operating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned non-operant device; install of upgrade is functioning. Thnx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua and Chris (installers) were very polite, answered all questions. Installed with my tv. Very happy. THANK YOU guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and connected my sound bar to the TV without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are alway friendly, and caring. Always answer your questions. I love my geek squad guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All done very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very professional and very diligent in accomplishing what their purpose was for being here in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow was on time, called ahead, and was very kind. Her hooked up everything to our new onkyo and everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got the home theater working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job making sure everything was working properly. Even tried to get the network up and connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and neat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a super job connecting the sound bar with the TV and setting up the audio controls!

    I would recommend this to a friend
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