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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad quick and neat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a super job connecting the sound bar with the TV and setting up the audio controls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with the Geek Squad team, very professional and did their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a fantastic job setting up all of your electronic devices to help you get the most entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and connected my sound bar to the TV without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set this up like it was nothing and kept me from having to spend time trying to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cbeck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came was able to fix my existing sound bar !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and very efficient. They know their product and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient set up by the team to have all of our electronics hooked up to our new TV and sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a tech visit next week to reconnect soundbar.thx G Andoe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and subwoofer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hell of a guy. Excellent support. He went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the money. They were great guys. Set up everything and worked with me to be sure I was prepared to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job!!!! They are the only ones that I want working on my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job but they forgot to set tv up so I could see the volume bars when I changed the volume. I figured out how to get it to come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to work with and always available when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gee Squad arrived in a timely manner and installed my soundbar quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The came and tried to ficpx my speaker but couldn’t. Suggested I return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmony remote works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amber and her assistant did an outstanding job. Everything works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and put all the things where they needed to be.. the left us happy and with a smile on our faces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a good job of mounting this bar in a difficult position that has worked well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected it fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected and programed everything.

    I would recommend this to a friend