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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 7,928 reviews
  • Rated 5 out of 5 stars

    So knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks are so good. This guy was anyway. Last one messed up the setup, but this guy (hopefully) did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job of hooking up my audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my turntable, speakers and programmed remote control. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Provides good quality sound for our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable and pleasant to work with. The Geek Squad service is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent solved my problem very quickly. He ascertained the problem almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and professional and ensured the device was customized to our needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar connection issues..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sound bar does not connect to the voice control button on the remote. The technician had trouble as I remember and once they left the sound on the sound bar became disconnected and will not hook back up. Once in a while it will but once systems are turned off at night the sound bar is no longer connected through the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROMPT, PROFESSIONAL, KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman arrived on time, fully prepared. He was polite and professional. He knew what he was doing and did it efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Halle bing set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered my products and got them all connected and working but it took 3 trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was on time and informative. Took him 5-10 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technical Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has mounted and installed several TV's in our homes. They do a super job. Cant't say enough about their professionalism.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad setup the Sound System quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in shoe booties and face shields setup a sound bar, wireless sub and wireless rear speakers with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV and components

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very efficient and made sure we understood all of the components of the entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician very knowledgeable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and capable. He completed set up effeciently and provided me hands on technical assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people to use and get your equipment installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for easy set up and great service, I recommend highly using the geek squad. They are professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys did a great job with setup. Arrived on time. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar instlation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar and connected it my tv and demonstrated it's use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up everything & explaining it all very well. So helpful! They were so nice too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my tv neatly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected all devises and answered all questions were polite and cleaned up nice gentlemen

    I would recommend this to a friend