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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 7,923 reviews
  • Rated 5 out of 5 stars

    Thanks Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was fast and professional. I recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent solved my problem very quickly. He ascertained the problem almost immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I let Geek Squad do the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. They had all the equipment and tools to do the installation. Thorough and expedient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Didn't Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea of how to put the different audio components together. The Geek Squad guy came in took care of the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent the mount my TV it's perfect and also it's really quick I love it thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation of audio and television equipment. I would recommend the Geek Squad to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad recommended this product upon install and we bought it thru them. Friendly setup team. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that cared, wanted us to have the best product we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, professional, clean. Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new surround sound speakers installed and wired in the ceiling. Geek Squad did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a good job of laying out components and connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was performed perfectly. All of my questions were patiently answered and everything was explained thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic audio setup was completed promptly and professionally by the Greek Squad. The service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar instlation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar and connected it my tv and demonstrated it's use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up. Came on time. Were effecient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complex set up because of theater sound and my desire to hide all my many extras. Bear did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek-squad did a great job installing my tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing. Helped us set up our tv on the wall and got everything working and set up. Amazing people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONE AWESOME SOUNDBAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS ONE TERRIFIC SOUNDBAR. IT HAS 7 SPEAKERS! THE SOUND IS AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help And Friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Customer Service. The Geek Squad Representative Was Very Helpful And Rescorceful In Solving My Issue .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tutorial is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to have knowledgeable staff at my house answering every question and courteous throughout every question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad rep, Sam Salinas, was great. Went beyond the basic needs of my order--very helpful, pleasant, and proficient.

    I would recommend this to a friend
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