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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my tv up did a great job.Explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have needed the geek squad they were very helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in left the house cleaner than found it. Also, set up tv & sound system. This is a great dollar added service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super quick and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up TV helped get it working cleaned up and were fun the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was grwat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed receiver and set up speakers was very efficient and helpful in explaining g what he did

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I still am having the same issue with my speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new speaker still pops really loud. I’m going to have to call for another appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the tram that came around to mount it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agent Attached Sony Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the sound bar to the TV and explained how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and quickly installed my Sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the wonderful job that the techs did. They set up my new system completely and quickly. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and very efficient. They know their product and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable and pleasant to work with. The Geek Squad service is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient and professional and ensured the device was customized to our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my 75" Samsung TV. Integrated my Sonos Sound bar and subwoofer seamlessly. Will use GS again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman installed quickly but due to older Direct TV box, unable to Sync with TV so have another remote control to deal with. Not as happy as I thought I would be with soundbar itself. Sound goes in and out of high & low volume without touching it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the equipment and paired everything together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful, knowlegeable & professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man was very helpful & professional. He even called back the next day to be sure everything is working as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up surround speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in 10 mins. Fast service and they knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are THE best--I have become so dependent on them that I upgraded--and the services are WELL worth every nickel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service person at the Geek desk helped me.Person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person delivered and set up up my 65 inch television and instructed me on how operate the remote control.

    I would recommend this to a friend
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