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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have needed the geek squad they were very helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install professionals were great! They were friendly and ensured all was working properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the service I got my other review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the two gentlemen who came. They explain everything sp I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mechanic said he was going to issue me a refund because he did not have to do anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the two Geek Squad members who set up my new TV. Very friendly and answered my questions professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected tv to all devices and explained how to use remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and will always rely on them to complete my Home Theaters correctly and help me understand everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my Harmony all in one remote. And my TV & surround system. Very professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and moved the old one to my bedroom. Installed the sound bar work great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and punctuality were excellent.Everything was programmed and ready to go when Bill left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew his business. Fixed problems in less and five minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a good job of laying out components and connecting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service provided was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was knowledgeable and very friendly. Knew what he was doing and was finished in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation and connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a excellent job with the unpacking and assembly of the sound bar with Dolby Atmos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely SatisfiedoVery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Geeks Very professional I have recommended to friends I will always use them on future purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to it. Plug and play. Knows exactly the same bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected sound bar and set the remotes effectively

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the home set up is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a stereo receiver with all the speakers and related components installed and was happy i did not try to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the scheduling and quick response. Aarons was very knowledgeable and took care of my audio issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech people did a fine job and solved a continuing problem.

    I would recommend this to a friend