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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,923 reviews
  • Rated 5 out of 5 stars

    Greta install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me about the evac option which is necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job of hooking up my audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my turntable, speakers and programmed remote control. Everything works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround sound setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the sony surround sound setup was awesome. Geek squad was very efficient and setup took about 2 mins. Yes that fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worked fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked fast at installing everything and were very friendly. Will call them again for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked everything up and asked if I had any questions making sure I knew how to operate the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set this up like it was nothing and kept me from having to spend time trying to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was was professional and did not leave until their part was operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an excellent job of installing my new Sony TV and sound bar - very neat. Explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents added everything to the new tv even prime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were absolutely amazing Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooray for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so nice to have the "Geeks" here to take care of the installation of the sound bar and our TV. Hassel free--Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. This is my first soundbar and the install went perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek REview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and very through and explained all he was doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad setup the Sound System quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in shoe booties and face shields setup a sound bar, wireless sub and wireless rear speakers with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did a great job. Really Knowledgeable and will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my tv neatly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected all devises and answered all questions were polite and cleaned up nice gentlemen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable of the products and did a wonderful job of teaching us how to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a fantastic job setting up all of your electronic devices to help you get the most entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient set up by the team to have all of our electronics hooked up to our new TV and sound system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation and connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a excellent job with the unpacking and assembly of the sound bar with Dolby Atmos

    I would recommend this to a friend
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