Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 7,928 reviews
  • Rated 5 out of 5 stars

    ONE AWESOME SOUNDBAR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS ONE TERRIFIC SOUNDBAR. IT HAS 7 SPEAKERS! THE SOUND IS AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was was professional and did not leave until their part was operational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient install, techs were great and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another successful visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always... geek came, geek diagnosed, geek solved, geek cleaned up, geek left happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very patience in answering questions and suggesting best practice in setting up surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation perfection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek-squad did a great job installing my tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super quick and fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up TV helped get it working cleaned up and were fun the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Agent Attached Sony Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the sound bar to the TV and explained how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who came to my home were professional, courteous, very knowledgeable and efficient. I'm very happy with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up surround speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in 10 mins. Fast service and they knew their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad connected sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completed quickly & working fine. Tech recommended new soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and the connect was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job mounting my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service. Knowlegable staff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer purchased. Staff knowlegable about products. Awaiting delivery and install tomorrow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is absolutely incredible - they are so helpful - weve had the same person set up over the past 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly set up to our already owned sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service provider quickly installed the sound to our already owned sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my Audio surround system.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my surround sound hooked up in minutes. Knew their business and was very pleasant to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Representative new his trade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative new what he was doing, no hesitation. Yes, I would use him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UP AND VIEWING

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without them, we still would be trying to get our system back together after our renovation.... thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and connected to all devices for surround sound. Couldn’t be happier.

    I would recommend this to a friend