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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 7,923 reviews
  • Rated 4 out of 5 stars

    did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job but they forgot to set tv up so I could see the volume bars when I changed the volume. I figured out how to get it to come on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, as it took them 30 minutes to set everything up. Took trash with them too, no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and punctuality were excellent.Everything was programmed and ready to go when Bill left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and had a great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $50 basic audio setup this is most definitely worth the cost. For someone inexperienced setting up surround sound, this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV and components

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Very efficient and made sure we understood all of the components of the entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up our audio system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked up our audio (receiver, turntable, cd) system. Technicians were friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got or surround sound working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wired our surround sound and got it all working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael did an outstanding job!! You are very lucky to have him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 weeks to get scheduled properly but the gentleman was very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the money. They were great guys. Set up everything and worked with me to be sure I was prepared to use the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks are so good. This guy was anyway. Last one messed up the setup, but this guy (hopefully) did it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was wonderful and very thorough! Definitely will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my sound system!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service. I’m willing to use the geek in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were amazing. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great with the geek squad.. no issues.. keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV and moved the old one to my bedroom. Installed the sound bar work great,

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sound bar was synched succcessfully with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar synched well with tv but unable to accomplish the same with blue tooth head phones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another successful visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always... geek came, geek diagnosed, geek solved, geek cleaned up, geek left happy customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my surround system and tv and blue ray up and they were fantastic.

    I would recommend this to a friend
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