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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 7,928 reviews
  • Rated 4 out of 5 stars

    Delay on sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was nice but couldn’t fix my problem. They refunded me. It wasn’t really their fault and they did right by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my tv up did a great job.Explained everything to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents ceiling mounted my TV and hooked it up with Apple TV. Looks great and very happy with the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround sound setup with sound to headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joey was awesome. Quick, knew what he was doing and answered questions. He was so friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job setting up the audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was better having the Geek Squad set up the audio - I was very happy with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys that cared, wanted us to have the best product we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all the equipment and paired everything together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were very knowledgeable and super quick at setting up my sound bar and syncing it to my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I called the Geek Squad & was very happy with the results. My issues were reserched & the solution was reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support could not be happier with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my computer correctly. Iwas very please the time and effort to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. This is my first soundbar and the install went perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reconnectingthesoundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came fixed my issue in just a few minutes. Quick & efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy setup of our tv, sound bar, blue ray player. got it all set up and showed us how to use in about an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were exceptional and quickly worked at getting all my technology up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wk and thoroughly explained all aspects Dave and Matt returned for assistance. Excellent assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech gave a very detailed run through of instructions and has made the process very easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for sound bar that I recently purchased. Ok item. No issues to report. Worked as expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surround system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my surround system and tv and blue ray up and they were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and quickly installed my Sound Bar.

    I would recommend this to a friend