Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 7,928 reviews

  • Yeah to the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was efficient, professional, personable, and respectful of our home.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would use the geek squad for any of my install again

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi, set up sound bar and gave instructions for use!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the tram that came around to mount it.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • The setup went well.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reorganized all my PC connections and got rid of unnecessary software. My PC runs much better.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • I mean these guys !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re above anyone else in the business and actually give a care when they’re working in your house.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Jeff Garfit is outstanding. Let him lead.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was very informative and has taken my calls since then. System working well. Many thanks.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Service request fulfilled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service request fulfilled. Geek squad has always come through for us.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Very good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, personable and skilled. Great customer service representatives for Best Buy

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad installed my TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and hooked TV, soundbar and cable box to one remote. They were great!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and I would recommend this product...

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek REview

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly and very through and explained all he was doing

    This review is from Soundbar Setup

    I would recommend this to a friend

  • The geek squad installed my sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my sound bar. He was courteous and competent and did a great job.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the geek Squad service to install my TV on the wall. It’s very professional and clean work.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • A wonderful knowledgeable technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasure and a great experience with the technology and experience watching the technician hooking up my stuff

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Wonderful service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very caring and professional staff. They go out of their way to get the job done right. Very neat. HIGHLY recommend.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geeksquad!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had geeksquad connect All the A/V for my mom as I live in a different state. The guys did a great job as always!! Top notch work!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Great set-up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Fast and efficient. They gave me additional information on other audio systems.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve did a great job. Really Knowledgeable and will use again

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent arrived in a timely manner and was pleasant, helpful and patient while explaining what I needed.

    This review is from Soundbar Setup

    I would recommend this to a friend
Page 270, Showing 5,381-5,400 of 7,928 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.