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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 7,923 reviews
  • Rated 5 out of 5 stars

    Quickly set up to our already owned sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service provider quickly installed the sound to our already owned sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite, knowledgable, and made sure we understoid everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Guys went over the top.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abe and Elvin did what was needed and more. Expert advice in addition to what was required. Ten thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROMPT, PROFESSIONAL, KNOWLEDGEABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman arrived on time, fully prepared. He was polite and professional. He knew what he was doing and did it efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth professional install. Easy no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did an outstanding job on the install. He answered every question I had. Would recommend him to anyone. Thanks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and professionalism was definitely achieved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up everything & explaining it all very well. So helpful! They were so nice too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went smooth friendly techs that explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar works just like they said it would i am pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond the call of duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on a terrible winter storm day. Thank you!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for sound bar that I recently purchased. Ok item. No issues to report. Worked as expected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed quickly and connected to all devices for surround sound. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amber hooked up the sound bar to our tv and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a terrific job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed rear speakers and set up bluetooth on old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job setting up the audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was better having the Geek Squad set up the audio - I was very happy with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out well. Things are o.k. now, and hopefully they stay that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER FAILED TO PRODUCE ALL SOUND BAR EQUIPMENT, CAUSING CANCEL OF INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was efficient, professional, personable, and respectful of our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted it on my TV stand and works great.

    I would recommend this to a friend
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