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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 7,928 reviews
  • Rated 5 out of 5 stars

    SONY65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CUSTOMER FAILED TO PRODUCE ALL SOUND BAR EQUIPMENT, CAUSING CANCEL OF INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the pros!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was hooked up and registered just fine by the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad unpacked and set up devices quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything required in a timely and efficient manner. Very happy with their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy came in and did the audio setup of our system and explained how to get the best out of the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was timely, called in advance and friendly. Work done quickly, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out of hooked up tv system for our house. Did a great job. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of my installation and were very helpful with explanations about all aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my sound system!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service. I’m willing to use the geek in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up everything the way I wanted and answered all my questions. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, professional, friendly. and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV, cd player, sound bar and subwoofer, playstation and cable. Just terrific work by knowledgeable and pleasant people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connect my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad connect exceeded my expectations. Am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EXPERIENCE EXPLAINED ALL THAT WAS DONE AND WANTED TO MAKE SURE WE WERE CONTENT WITH THE INSTALLATION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Audio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad for new TV install and also to have my home theater audio hooked up. No problems. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV setup included the sound bar. Received detailed explanations during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous and attentive and did a great job installing my receiver into my home components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me about the evac option which is necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was excellent fixed the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice young man. Fixed the problem. Took time to help us learn more about the harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, professional and friendly. He setup my TV, DVD player and home theater system.

    I would recommend this to a friend