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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 7,923 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy. I would recommend this to anyone. Easy to use and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! Not sure what else to say, 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and hooked TV, soundbar and cable box to one remote. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surround sound setup with sound to headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joey was awesome. Quick, knew what he was doing and answered questions. He was so friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my computer correctly. Iwas very please the time and effort to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound bar service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim got my soundbar working after Xfinity changed the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the scheduling and quick response. Aarons was very knowledgeable and took care of my audio issue quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff Garfit is outstanding. Let him lead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was very informative and has taken my calls since then. System working well. Many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was friendly and did a good job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UP AND VIEWING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without them, we still would be trying to get our system back together after our renovation.... thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my Audio surround system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my surround sound hooked up in minutes. Knew their business and was very pleasant to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV setup included the sound bar. Received detailed explanations during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed on soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan with her service man and he was absolutely wonderful great employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our tv & installed everything very quickly .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is absolutely incredible - they are so helpful - weve had the same person set up over the past 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the home set up is the only way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a stereo receiver with all the speakers and related components installed and was happy i did not try to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks are going to hook up my Ring home system .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST !! .lots of help .they took time to go over thing ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the two Geek Squad members who set up my new TV. Very friendly and answered my questions professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe geek squad member attached my sound bar to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was awesome….. thank you Jennifer for making it so easy.

    I would recommend this to a friend
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