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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 7,928 reviews
  • Rated 5 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good idea to purchase this when I had an issue arise on install. Took extra time to complete but is 100% now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Guys, Tom and Ed, were friendly, efficient, and patient with us! They explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great the geek squad installed it and mounted it professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were pleasant and knowledgeable. They were very patient while explaining the use of the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great with the geek squad.. no issues.. keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Knowledge Tech! He was very personable and knew his stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a outstanding job with my 7.2 setup. Denon 3400 .Gave great advice organized the wires .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out well. Things are o.k. now, and hopefully they stay that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael did an outstanding job!! You are very lucky to have him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great organization and utilization of my esixting wires and speakers I appreciate the technician's professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear clearly now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connect all of my sound bars correctly and now I can actually hear the TV over my wife's chatter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad was on time, answered every questions, was not in any hurry to leave. Wanted to make sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver was installed quickly and tested to ensure installation. Everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv so quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This agents are the best !!!! So clean work and connected all My devices so efficiently!! Thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great and got my system up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff It took them 20 minutes to sink all my speakers to a new receiver Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install would have been a nightmare trying to self install. Well worth the investment to have the Geek Squad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all my needs, I have only good things to say about the service I get from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed on soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan with her service man and he was absolutely wonderful great employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and Mario were very friendly clean, friendly, and efficient. Great service.

    I would recommend this to a friend