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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 7,923 reviews
  • Rated 5 out of 5 stars

    Dave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wk and thoroughly explained all aspects Dave and Matt returned for assistance. Excellent assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad before and will always rely on them to complete my Home Theaters correctly and help me understand everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was delivered and connected with soundbar, remote and adjusted to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad delivered a very heavy package and placed it where i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out of hooked up tv system for our house. Did a great job. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I mean these guys !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re above anyone else in the business and actually give a care when they’re working in your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and very patience in answering questions and suggesting best practice in setting up surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The setup went well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reorganized all my PC connections and got rid of unnecessary software. My PC runs much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who came to my home were professional, courteous, very knowledgeable and efficient. I'm very happy with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charles and Mario were very friendly clean, friendly, and efficient. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and quickly resolved the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley Brune did a great job installing my sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and fixed our soundbar and components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were very knowledgeable and super quick at setting up my sound bar and syncing it to my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were very informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very knowledgeable. Thanks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek bar sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with this sound bar service done quickly and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Sound Bar installation - excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did an excellent job connecting the Sonos Sound Bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was excellent fixed the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice young man. Fixed the problem. Took time to help us learn more about the harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get this to work right.......so I called the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Fast and efficient. They gave me additional information on other audio systems.

    I would recommend this to a friend
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