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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great purchase for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were amazing. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond the call of duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on a terrible winter storm day. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up my audio equipment exactly as I requested and got it operating perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having the reciever speakers hooked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hooked up the stereo speakers also help move the AT&T equipment for the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to offer. Just had to make sure it was working before they left. I had to try a couple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all items connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Square knows what they are doing - Strongly recommend their services - all of my products work well with each other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe geek squad member attached my sound bar to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad emplaced and hooked-up my soundbar in record time. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small crew did an excellent job of installing, explaining, and helping. Could not be more pleased by their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a terrific job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed rear speakers and set up bluetooth on old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amber hooked up the sound bar to our tv and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable, thorough, and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad responded superbly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had problems installing system second agent resolved problems everything is now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outsourced setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy scheduled a set up by an outside company to install a new smart tv and a new sound bar. They also moved our old tv and sound system to another room. They were great, spent a lot of time setting everything up, showed us how to us it etc. But... the sound system wasn't working right, thought it was defective, returned it, had the geek squad install it. Geek squad said it wasn't defective, but not installed properly by the other guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was friendly and did a good job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is knowledgeable and can take care of any technical need. You won’t be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly this last time on the SONOS set up and Alex has it working perfectly now. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got or surround sound working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wired our surround sound and got it all working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv sound bar and printer that I was having difficulty with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condary was very professional and helpful. He fixed the issue

    I would recommend this to a friend