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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 7,923 reviews
  • Rated 5 out of 5 stars

    1 hour quick setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team connected my internet hub, which was needed to run my Sonos sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of my installation and were very helpful with explanations about all aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added to the t.v. -- also explained how to use it for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up everything and cleaned up very well. Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=Great Service!!!⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done it without the GEEK SQUAD!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiver was installed quickly and tested to ensure installation. Everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy setup of our tv, sound bar, blue ray player. got it all set up and showed us how to use in about an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all my needs, I have only good things to say about the service I get from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound at connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with rest of system. Happy with purchase and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar works very well. We are pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amplification. Truly enhances the viewing experience for movies and sports events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called first as expected and both technicians very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Yourself a Geek Squad Contract!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad paired my Soundbar and devices quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the geek Squad service to install my TV on the wall. It’s very professional and clean work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation and explanation. These guys were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, professional and friendly. He setup my TV, DVD player and home theater system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasure and a great experience with the technology and experience watching the technician hooking up my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad unpacked and set up devices quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did everything required in a timely and efficient manner. Very happy with their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy came in and did the audio setup of our system and explained how to get the best out of the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad emplaced and hooked-up my soundbar in record time. Very professional!

    I would recommend this to a friend
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