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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 7,928 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Condary was very professional and helpful. He fixed the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and had a great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound bar was installed professionally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my sound bar and hooked everything up, and throughly explained the operation after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the installation by geek squad. The technician was efficient and able to connect up all my components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our tv & installed everything very quickly .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thorough and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician did his very best to install the sound system I requested but it did not work due to no fault of his. He tried and tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called first as expected and both technicians very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peopel that came were very polite, awesome to talk to, and did everything the way i wanted it to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was awesome….. thank you Jennifer for making it so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My associate was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that helped me exceeded all expectations! He was friendly and stayed until everything was setup perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John did a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out tv was set up and working before he left. He was very thorough and completed the set-upperfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice and professionalism was definitely achieved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a home theater system. They made helpful suggestions that improved the system. Work was done efficiently and well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was delivered and connected with soundbar, remote and adjusted to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth professional install. Easy no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation and explanation. These guys were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job with my stereo reciever installation. Everything was completed proficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're the awesome technician he did a very good job I don't have 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was definitely worth having geek squad com and install everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound bar service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim got my soundbar working after Xfinity changed the modem.

    I would recommend this to a friend