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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 7,923 reviews
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I called the Geek Squad & was very happy with the results. My issues were reserched & the solution was reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad excels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got it running perfect- thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was definitely worth having geek squad com and install everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service was great in installing my new sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted all of my purchases. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team set up my audio equipment exactly as I requested and got it operating perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv sound bar and printer that I was having difficulty with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent arrived in a timely manner and was pleasant, helpful and patient while explaining what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vincent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time with a call before. Vincent did the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very caring and professional staff. They go out of their way to get the job done right. Very neat. HIGHLY recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff It took them 20 minutes to sink all my speakers to a new receiver Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EXPERIENCE EXPLAINED ALL THAT WAS DONE AND WANTED TO MAKE SURE WE WERE CONTENT WITH THE INSTALLATION.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad responded superbly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had problems installing system second agent resolved problems everything is now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was connected without incident. Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty and Matt did a good job hooking up my Polk sound bar to the new Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're the awesome technician he did a very good job I don't have 50 characters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected my sound bar - wish he gave me more directions it seems to be working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear clearly now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connect all of my sound bars correctly and now I can actually hear the TV over my wife's chatter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to offer. Just had to make sure it was working before they left. I had to try a couple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and cleared out the unnecessary wires

    I would recommend this to a friend
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