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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great install. Professional and can integrate with whole house electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were able to install the sound bar for the television with zero issues. The sound bar works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional and knowledgeable. Prompt courteous service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Fast and efficient service. Very friendly, and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They kn ow what to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad knows electronics and how to do a complete job satisfactory for their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty and Matt did a good job hooking up my Polk sound bar to the new Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was knowledgeable and fixed our soundbar and components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted it on my TV stand and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks are going to hook up my Ring home system .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST !! .lots of help .they took time to go over thing ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad guys that came to my house were very polite very knowledgeable and I would recommend these 2 guys to any 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=Great Service!!!⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have done it without the GEEK SQUAD!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out & knew exactly how to solve my problem. They explained everything & did the work quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent connected my sound bar - wish he gave me more directions it seems to be working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was exceptionally skilled and competent, plus he was wonderful to respond to my questions. The set up was perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good but left a speaker unattached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good but leaving a speaker unattached is leaving a job unfinished. Everything else is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio setup of my Sony TV by the Geek Squad was very professional and knowledgeable. I’m very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Yourself a Geek Squad Contract!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad paired my Soundbar and devices quickly and efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman installed quickly but due to older Direct TV box, unable to Sync with TV so have another remote control to deal with. Not as happy as I thought I would be with soundbar itself. Sound goes in and out of high & low volume without touching it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get this to work right.......so I called the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my Receiver in no time at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my para new elite receiver hooked up all the speakers subwoofer CABLE cd player

    I would recommend this to a friend