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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 7,923 reviews
  • Rated 5 out of 5 stars

    Great job by great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV, cd player, sound bar and subwoofer, playstation and cable. Just terrific work by knowledgeable and pleasant people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was timely, called in advance and friendly. Work done quickly, too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install would have been a nightmare trying to self install. Well worth the investment to have the Geek Squad .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Fast and efficient service. Very friendly, and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great install. Professional and can integrate with whole house electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    competently done friendly tech. on time for appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONOS soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep bass. Excellent clarity. The sound reaches out to you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good but left a speaker unattached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good but leaving a speaker unattached is leaving a job unfinished. Everything else is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the sound bar and helped me figure out why I was having some issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job with installing sound bar and sub woofer with 65” Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very knowledgeable and helpful in setting everything up just the way I wanted it! THanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service installation was great the guys made sure everything worked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system just did not give me the full surround sound effect I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason Beattie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the service that I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad systematically connected our speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents systematically connected all of our speakers and made sure that they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio setup was top notch. I would definitely recommend this product for anyone seeking exceptional quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad was on time, answered every questions, was not in any hurry to leave. Wanted to make sure I understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, speedy installation and you can call them back if problems occur later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfectly this last time on the SONOS set up and Alex has it working perfectly now. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sound bar was installed professionally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my sound bar and hooked everything up, and throughly explained the operation after

    I would recommend this to a friend
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