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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 7,928 reviews
  • Rated 5 out of 5 stars

    Very professional and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable, friendly and explained all the features of my TV and Soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the sound bar and helped me figure out why I was having some issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set-up with technicians. They were pleasant and very knowledgeable. I would recommend this service to anyone in need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad systematically connected our speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents systematically connected all of our speakers and made sure that they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and installed all my devices and front speakers. Fast and all cables well hidden!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was on time and scored a perfect 10. I would recommend this technician and service to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an excellent job with installing sound bar and sub woofer with 65” Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, speedy installation and you can call them back if problems occur later on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed our new receiver and re-programmed the remotes. The stayed intil we understood how to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    added to the t.v. -- also explained how to use it for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have a sound bar. We need this yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! Not sure what else to say, 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast, efficient and very neat. A great pair . I was totally satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound at connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with rest of system. Happy with purchase and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent, Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG soundbar setup with my 65" LG tv. All went well. Two people arrived on time and setup was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service installation was great the guys made sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are real pros. True professional s. Helped me setup and program the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin of the Geek Squad did a wonderful job solv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by Dustin of the Geek Squad. His diagnosis of the problem was right on. Problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up everything and cleaned up very well. Professional.

    I would recommend this to a friend