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  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 7,928 reviews

  • No problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were timely and knowledgeable about all the products we purchased and were able to answer all questions.

    This review is from Soundbar Setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Couldn't get new Denon AVR to work with 4K UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the people were super nice and careful. They tried to set up a new Denon AVR 650H and connect it to my Samsung 4K UHD TV and with an Alexa Fire Cube. They connected everything and ran into a DHCP error with the Cube and then proceeded to tell me that my TV was not 4K and set the cube up to a lower resolution (1080P) and then left. I ended up returning to Best Buy the new Denon AVR since it wouldn't work as set up by Geek squad like my current old Onkyo AVR. I complained, but had to eat the cost of the installation since 'they came out and installed' even if it wasn't done properly. I wouldn't recommend Geek Squad again. They did do a good job 4 years ago when they installed the Samsung 4K UHD TV (my current TV), but I guess things change and if they have a problem, they give up and leave.

    This review is from Soundbar Setup

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • anominous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent took care of our problem very quickly and was very informative and polite

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad did an amazing job connecting my soundbar!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • SONOS soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep bass. Excellent clarity. The sound reaches out to you.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Installation of sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the guys that installed the sound bar did an absolutely awesome job

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • The Geek Squad handled all the necessary connectio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad handled all the necessary connections required.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • QLED - Geek Squad - Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my existing Samsung Sound Bar and did an excellent job.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would have the geek squad anytime very polite jason was great

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek Squad fixed all my internet, TV connection an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEoffrey fixed all my TV, Sonos and internet connection problems

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was really professional, on time and quick.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Timely and efficient installation of the receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, knowledgeable and courteous service. This was our expectation and we were not disappointed.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and always on-time; So friendly and explaining all the options for better visibility about the features

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • STEREO CONNECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was able to figure out what the problem was in few minutes.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the team sent to my home to help with our setup between our TV's and their accessories.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad set up some of my Sonos system. They did a great job and spent time educating me on the product.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service fixed my problem and gave me recommendations. Thank you

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great guy, helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was knowledgeable, prompt, and friendly. He stayed longer to make sure everything was perfect with our tv.

    This review is from Add-On: Basic Audio Setup

    I would recommend this to a friend

  • Quick and fast !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have much to set up . The agents made sure my cable was set up and working properly with my 55 inch tv.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Poor installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardwares was fine, installations cost though Geek Squad was outrageous!

    This review is from Soundbar Setup

    No, I would not recommend this to a friend
Page 280, Showing 5,581-5,600 of 7,928 reviews
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