Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7923 reviews
(7,923 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
new wall mount and sounder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GS did a good job connecting my soundbar and installing a new articulated wall most for the TV.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
My associate was amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The associate that helped me exceeded all expectations! He was friendly and stayed until everything was setup perfectly!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Love my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice set-up with technicians. They were pleasant and very knowledgeable. I would recommend this service to anyone in need.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
great set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent that connected my items was very good and helpfull
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Done well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a home theater system. They made helpful suggestions that improved the system. Work was done efficiently and well.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Dustin of the Geek Squad did a wonderful job solv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work by Dustin of the Geek Squad. His diagnosis of the problem was right on. Problem solved!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service! Tech came over and set me up. Would recommend.
This review is from Soundbar Setup
I would recommend this to a friendRated 1 out of 5 stars
Service Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar had been purchased and installed by Greek Squad at the end of 2025. I have both an annual maintenance contract and a warranty on the Sonos Beam. The only way that I could get someone to come to the house ( the Sonos Beam stopped working) according to the Geek Squad person on the telephone was by paying extra and calling it an installation. I went to the Best Buy store, bought a new HDMI and I fixed the problem. A person at the Store said to me that with all of the coverages I have, I should have never been charged in the first place to have someone come to the house to fix it. PS. I am 81 years old and a US Navy veteran.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
QLED - Geek Squad - Terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my existing Samsung Sound Bar and did an excellent job.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Installation of sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again the guys that installed the sound bar did an absolutely awesome job
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Nice Tech folks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly, polite and informative, Set up was terrific and everything worked well.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an LG soundbar setup with my 65" LG tv. All went well. Two people arrived on time and setup was quick.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Great team who handled my tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. Very pleased with their knowledge with their work
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sonos Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were awesome. I had a challenging setup and they took very good care of me.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely and experienced tech. The job was good and the coaching for the homeowner was excellent. Thank you.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
anominous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent took care of our problem very quickly and was very informative and polite
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Efficient, professional and nice guy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was a good example of what an installer should be. Smart efficient respectful and courteous.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 geek squad guys that came to my house were very polite very knowledgeable and I would recommend these 2 guys to any 1
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Like the sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician mounted my TV and connected my sound bar. It works great!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
did an excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job - very quick and efficient and knew exactly what to do.
This review is from Add-On Soundbar Setup
I would recommend this to a friend