Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7923 reviews
(7,923 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know this stuff setup would drive me crazy. Let the geeks do it. Trust me. Worth every penny.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was exceptionally skilled and competent, plus he was wonderful to respond to my questions. The set up was perfect.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James did a great job of completing the installation and solving my problems while giving me good information.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome group of installers..............................
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Audio Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a slight problem with the Audio I do not believe it has anything to do with the how it was hooked up
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent knowledgeable service with courteous, socially distanced service.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service in making sure all components in syn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service in making sure all components in sync with each other. Really like Total Tech Support
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Couldn't get new Denon AVR to work with 4K UHD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, the people were super nice and careful. They tried to set up a new Denon AVR 650H and connect it to my Samsung 4K UHD TV and with an Alexa Fire Cube. They connected everything and ran into a DHCP error with the Cube and then proceeded to tell me that my TV was not 4K and set the cube up to a lower resolution (1080P) and then left. I ended up returning to Best Buy the new Denon AVR since it wouldn't work as set up by Geek squad like my current old Onkyo AVR. I complained, but had to eat the cost of the installation since 'they came out and installed' even if it wasn't done properly. I wouldn't recommend Geek Squad again. They did do a good job 4 years ago when they installed the Samsung 4K UHD TV (my current TV), but I guess things change and if they have a problem, they give up and leave.
This review is from Soundbar Setup
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Set up was perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician was on time and scored a perfect 10. I would recommend this technician and service to my family and friends.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad installed my tv properly and in a .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional an arrived at the alloted time.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek sqaud installed my tv & sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad took care of settings sound bar!!! Very efficiently
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was worth it!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squaddid a great job and fast. Would use again in future. Thanks!!!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with agent Maria who mounted soundbar under my tv would definitely recommend.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech was fast & efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad technician connected the sound bar to our Television.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
tvsystem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad member corrected control tv system
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation is perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is well worth what you pay. They are wonderful installers and so professional
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad corrects problem with sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad corrected the problem I was having with my sound bar
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Great to have a 2nd. pair of hands.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really glad Geek squad was here to set up my Nakamichi sound bar system as it was a little more complicated than I thought!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
geat people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they set up everything and had it working just very nice people I would have them back anytime
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my sound system working with no problem whatsoever.
This review is from Soundbar Setup
I would recommend this to a friend