Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Both teams we dealt with were knowledgeable and pr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad hooked up all appropriately and gave us thorough tutorial on using remotes.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Awesome job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks set up the soundbar and subwoofer and showed us how everything works, very knowledgeable and well mannered!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.competently done friendly tech. on time for appointment
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad have always been helpful to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad have always helped me with computer, i pad and hooking up things in my home.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my reciever with no problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very helpful and knowledgeable. Had everything done in just a few minutes.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He arrived on time. Was very professional through out the installation. Answered all my questions, and I asked a lot!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar is fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had one before. Makes such a difference when listening to dialogue and the background sounds are noisy.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent knowledgeable service with courteous, socially distanced service.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Audio setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did do great job of setting up the Sonos to the TV and explaining the various feature using the App.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Nice to have support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought the TTS and this is great as everything in covered plus you get a 20% discount on extended warranty
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad are the best.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very quick and efficient in installing my whole home theater system..Go geek squad!
This review is from Soundbar Setup
I would recommend this to a friendRated 1 out of 5 stars
Beware Sub-Contractors!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, Best Buy sub-contracted out my delivery and set-up service to another contractor, Manada, who were TERRIBLE. They didn't show up for the delivery, promised me delivery on the next day, didn't show up again, and didn't respond to calls or texts. It was the worst, most unprofessional service I've ever experienced. Ultimately, I had to pick up and install my equipment myself. Best Buy is doing tremendous damage to its brand by using contractors like this.
This review is from Soundbar Setup
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 2 out of 5 stars
Missing items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice guys did the job good, took the manuals and charging cords for the remotes and refuse to call/text me back to get me the missing items
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Well worth the money to have the professionals.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So glad I had Geek Squad hook up the sound bar to my TV. They did a great job.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the TV in a timely manner and showed us how to use everything to operate
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Professional, Efficient,Informative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected TV, reviewed all functions, very patient and courteous. A Geek Squad Wizard
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Good job, but expensive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did a good job installing everything I wanted hooked up to it. A bluray and a disc player in addition to TV and radio.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 3 out of 5 stars
Not the Geek Suuad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 technicians, not the Geek squad installed the new sound bar. They basically just took it out of the box and plugged it in. They weren't familiar with the sound bar and how it worked with the new tv they just installed. I had to use the internet to get instructions on how to set up the remote.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Wonderful services!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were wonderful installing TVs sound bars, even a new router! They were fantastic!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was worth it!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squaddid a great job and fast. Would use again in future. Thanks!!!
This review is from Soundbar Setup
I would recommend this to a friend
