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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 7,928 reviews
  • Rated 4 out of 5 stars

    guys did good but forgot to plug the phone line in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone line did not get reconnected to dish box. Took me a while to figure it out. We use this feature for caller ID

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not technologically minded. Not at all! So what a relief to have these experts set this up for me. Thankyou Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason Beattie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the service that I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable. We will definitely use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job connecting our new soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed sound bars and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professional service they gave us. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system working great now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job of getting our sound system to work with new AirTV player, Netflix and Sling TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony and Donnie, my geek squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the sound bar to the new tv they had just installed and mounted. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install bay team is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, and helpful!!! These guys go above and beyond every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected our sound bar up perfectly! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Tech came over and set me up. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was professional and was very patient with answering our questions. We hope to work with him in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    workers, deslivery experience were exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed all tv, cabinets like I wanted to. Makes me please and I had great satisfaction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me from a trip back to best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not intended to purchase a sound bar. But my tech was an expert. And he carried mid range sound bars with him. Sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent that connected my items was very good and helpfull

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was knowledgeable on the products to be installed and was efficient. The rep helped with problem solving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Agents had sound up & working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to mount soundbar to wall/tv. It was working and sounded good before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and courteous. They showed us how to use the new equipment and were patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole is a great technician. He has a wealth of knowledge

    I would recommend this to a friend