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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 7,923 reviews
  • Rated 5 out of 5 stars

    The install bay team is AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable, and helpful!!! These guys go above and beyond every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed sound bars and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professional service they gave us. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in store is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft completely reinstalled. Winston was very thorough and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my reciever with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and knowledgeable. Had everything done in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3.1 Samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected soundbar to TV and blu-ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and friendly staff. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and efficient installation of the receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, knowledgeable and courteous service. This was our expectation and we were not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was professional and courteous. Neat workers, wore booties; took ample time to explain my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Excellent job. They advised appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a fabulous job hooking everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed all devices quickly. Geek Squad knows their stuff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad put up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert did a great job Great customer service. He was very knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and fast !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have much to set up . The agents made sure my cable was set up and working properly with my 55 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovelg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have Best Buy geek squad good ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV in a timely manner and showed us how to use everything to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful services!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were wonderful installing TVs sound bars, even a new router! They were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony and Donnie, my geek squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the sound bar to the new tv they had just installed and mounted. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were timely and knowledgeable about all the products we purchased and were able to answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very quick and efficient in installing my whole home theater system..Go geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be working great. The men were very helpful.

    I would recommend this to a friend
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