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  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
Highly rated by customers for:
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 7,928 reviews

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very receptive to my concerns on the set-up. They did a Great job.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed all devices quickly. Geek Squad knows their stuff!!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Arrived on time and were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys arrived on time, came in and did the set up and were out the door in less than an hour. They did a good job.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sound bar with no issues and it works fine. Love the convenience.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, knowledgeable and efficient Went way above my expectations

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad did a great job setting up my sound nar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my Bose sound bar when they set up my new TV. Did a great job!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek Squad Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my sound bar timely and efficiently.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • They were nice, but failed at their task.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out to install Samsung Hw Q-90 R soundbar with rear speaker kit. Both young men were curtious and respectful, however my soundbar installation was only succesfully installed in a sense that it was hooked up albiet not the way I would of preffered with the hdmi connections. With the way they connected it I had to use the soundbar controller to change sources as they put the componet connections into the soundbar hdmi ports and not the tv directly. It led to another step to change sources is all, so I actually undid what they did and set up the way i wanted it. This was all because they couldn't get the soundbar to connect to the tv usung the earc port on my lg c9 oled tv. On top of that the rear speakers can barley be heard at all even after a firmware update and setting adjustment. In conclusion this whole experience has been frustrating and dissapoiting. The guys tried but came up short in their task. I'm to return the soundbar and try to get my money back for the installation as well. Dissapointed!

    This review is from Soundbar Setup

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • TV and headphone recalibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike is excellent! He explains everything on a level we can understand .

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and everything was explained. Setup went fantastic Was very happy and pleased with service

    I would recommend this to a friend

  • Switched out tv quickly and got me back running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great and quick job! Very helpful! Got tv hung and switched out and soundbar working too.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very courteous, knew their stuff and were very patient when teaching us the use of our new set-up.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • As expected, excellent workmanship.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much easier to have an expert install add-ons, especially when the latest are so mind boggling.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek was great. Prompt and very helpful I'm not tech savvy and he was very patient answering my questions

    This review is from Add-On: Basic Audio Setup

    I would recommend this to a friend

  • The work and agent was professional, and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and devices with ease.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very helpful and friendly when coming in to put up the sound bar

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Excellent work with knowledgeable installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got everything working and took time to explain everything to us clearly.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • good help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents will deliver and hang and set up my TV. I don't want to be responsible for this.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Sony 7.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get the service if you get that soundbar because it is too heavy to install

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great quick sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad members were great and polite. Clean looking installation in a flash

    This review is from Soundbar Setup

    I would recommend this to a friend
Page 285, Showing 5,681-5,700 of 7,928 reviews
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