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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 7,923 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very helpful and friendly when coming in to put up the sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek staff rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek guys rock. all peripherals work great together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put my set together and set it up very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job setting up my sound nar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my Bose sound bar when they set up my new TV. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and thoroughly professional service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, scheduling, on-time response with the installation completed as required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very will

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the services and please. Yes I would recommend this service to someone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very receptive to my concerns on the set-up. They did a Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my tv and sound bar and removed old tv efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not technologically minded. Not at all! So what a relief to have these experts set this up for me. Thankyou Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerful beautiful sound bar installed quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar installed professionally by geek squad....tested and configured with new tv set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad hooked up audio

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and the sound bar. Then they did connections for my wireless head set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job adding fire sticks. On time and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came to my rescue!! Adjusted the new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He went way beyond anything I could have done! Very pleasant, and KNOWLEDGEABLE! On time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guy, helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was knowledgeable, prompt, and friendly. He stayed longer to make sure everything was perfect with our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent fixed my email

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my email situation in a very ti Let manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did do great job of setting up the Sonos to the TV and explaining the various feature using the App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time. Was very professional through out the installation. Answered all my questions, and I asked a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service for instalation superb wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and Fixed the issue we had with our product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech people were professional. The arrived on time and understood what I wanted done.

    I would recommend this to a friend
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