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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 7,923 reviews
  • Rated 5 out of 5 stars

    Geek squad hooked up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Thanks! Thankful for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 7.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get the service if you get that soundbar because it is too heavy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took the time to program my old universal remote to work all components.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saved me from a trip back to best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not intended to purchase a sound bar. But my tech was an expert. And he carried mid range sound bars with him. Sold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work with knowledgeable installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys got everything working and took time to explain everything to us clearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job, but expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a good job installing everything I wanted hooked up to it. A bluray and a disc player in addition to TV and radio.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. The installer did a great job installing the products and teaching me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was professional, mounted tv, changed cables, kept area clean, and made recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sound bar with no issues and it works fine. Love the convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and courteous. They showed us how to use the new equipment and were patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only let geek squad do your install. 3rd party guys don’t know what they’re doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was professional and was very patient with answering our questions. We hope to work with him in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent knew his business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived as scheduled and got right to work. Great attitude and walked us through the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new home setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup my new home with 2 new TV's and added a new receiver to my existing surround system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both my tv’s and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and willing to explain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set my subwoofer with the tv was clean, quick, knowledgeable and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with great results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up a basic install of a Bose 700 soundbar system. This saved me hours of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install guys at the geek squad were great....really enjoyed working with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech did a great job !! Soundbars are a pain to get working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Agents had sound up & working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to mount soundbar to wall/tv. It was working and sounded good before they left.

    I would recommend this to a friend
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