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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 7,928 reviews
  • Rated 4 out of 5 stars

    very professional, knowledgeable squad members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and efficient, but didn't fdid no re-connect the printer and Sonos system. Had to call them back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only let geek squad do your install. 3rd party guys don’t know what they’re doing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some confusion initially with booking, the men that came out to install the system were great and really took their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tvsystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad member corrected control tv system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup. He did it quick and reviewed the sound system. He was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, also called 30 minutes before arriving. Checked up the next day. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and hooked all the components up. They did a fabulous job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be working great. The men were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB made sure everything was hooked up properly and all components were functioning to max capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up the sound bar in about 5 min.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a downside when I contact the GEEK Squad. Spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the install guys at the geek squad were great....really enjoyed working with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very knowledgeable and professional.!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the installation. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Will always use when needed. Personnel were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and friendly staff. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I don't have to worry about the maintenance of my electronics brings a great comfort level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members worked well together; were patient answering questions and explaining.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took the time to program my old universal remote to work all components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Excellent job. They advised appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up two pieces of equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was on time and immediately finished project with tv and sound bar connected with monitor.

    I would recommend this to a friend