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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 7,923 reviews

  • GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surround system with 7 extra speakers and they made it look like childs play to assemble and program.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • They were nice, but failed at their task.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out to install Samsung Hw Q-90 R soundbar with rear speaker kit. Both young men were curtious and respectful, however my soundbar installation was only succesfully installed in a sense that it was hooked up albiet not the way I would of preffered with the hdmi connections. With the way they connected it I had to use the soundbar controller to change sources as they put the componet connections into the soundbar hdmi ports and not the tv directly. It led to another step to change sources is all, so I actually undid what they did and set up the way i wanted it. This was all because they couldn't get the soundbar to connect to the tv usung the earc port on my lg c9 oled tv. On top of that the rear speakers can barley be heard at all even after a firmware update and setting adjustment. In conclusion this whole experience has been frustrating and dissapoiting. The guys tried but came up short in their task. I'm to return the soundbar and try to get my money back for the installation as well. Dissapointed!

    This review is from Soundbar Setup

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Great quick sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad members were great and polite. Clean looking installation in a flash

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Still not working to potential.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very nice. However the setup was unsuccessful.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • good help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents will deliver and hang and set up my TV. I don't want to be responsible for this.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Very good highly satisfying.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my QLED TV and connected it to my Sonos system for use throughout my home.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar with Geek Squad is terrific, he's knowledgeable and very patient. I would recommend him to anyone

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is great! From in store help to delivery and setup. Even calling Geek to help on computer at home

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those dudes did an outstanding job. I would highly recommend them.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Technician knows his stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was completed. The Technician was knowledgeable.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had the TV and sound bar set up and working in no time. Both TV and sound bar are working great.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and hooked all the components up. They did a fabulous job!!!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was knowledgeable on the products to be installed and was efficient. The rep helped with problem solving.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Installation of sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup. He did it quick and reviewed the sound system. He was very professional

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Audio set up was perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made sure audio set up was perfect, and we knew how to use it. Agent were very helpful and informative.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek Squad corrected my sound bar interference fas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent analyzed my situation and corrected the interference.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Arrived on time and were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys arrived on time, came in and did the set up and were out the door in less than an hour. They did a good job.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Connected my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my soundbar to my new tv.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members worked well together; were patient answering questions and explaining.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Switched out tv quickly and got me back running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great and quick job! Very helpful! Got tv hung and switched out and soundbar working too.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend
Page 287, Showing 5,721-5,740 of 7,923 reviews
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