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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 7,928 reviews
  • Rated 4 out of 5 stars

    Very good highly satisfying.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my QLED TV and connected it to my Sonos system for use throughout my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up and programmed my entire audio system. They know what they're doing. Very satisfied with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my tv and sound bar and removed old tv efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job adding fire sticks. On time and knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful service providers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, competent, and patient. Helped us solve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and knew the products well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did the job in short order, and knew the products well. They were polite, and cleaned up completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech did a great job !! Soundbars are a pain to get working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3.1 Samsung soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected soundbar to TV and blu-ray player

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovelg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have Best Buy geek squad good ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the geek squad. I really like the Best Buy people. Don’t like 3rd party.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job well done.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up the system. I just wish we got more of a demonstration of how every thing worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech explained the product thoroughly and even gave me his business card if i had further questions. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers did a great job and showed us how to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv and sound bar. They were helpful, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed our new receiver and made sure our system worked properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work you have done, Geek Squad, fast and professional, they explain me how every works whit my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Hook up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When u know what you're doing it make it easier!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult installation - did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to deinstall the tv to add a handicap sudo component - tough job - they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the techs and the service they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything perfectly. Friendly and helpful. On time and polite. Thank you!

    I would recommend this to a friend