Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 7,923 reviews
  • Rated 5 out of 5 stars

    Week squad mounted my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service mounting tv along with setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they were doing. They showed me how to work it. I was happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service person was very knowledgeable and efficient in his work. I highly recommend him and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I could have done this without your very efficient at home help. Delighted with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new receiver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed our new receiver and made sure our system worked properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, installed devices correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads tops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was very friendly, knowledgeable, helpful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fast service. Makes a big difference in hearing dialog. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very good at his job.I think his name was Sean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very professional, knowledgeable squad members

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and efficient, but didn't fdid no re-connect the printer and Sonos system. Had to call them back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Move

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add-on set-up was really helpful. It can be difficult setting up an external sound system for a lay person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did all of the connections. It seemed to be very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team is fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick , neat, and made sure I could operate my equipment on my own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup and tested the sound bar and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the geek squad. I really like the Best Buy people. Don’t like 3rd party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD savings on services pays for the annual cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected, excellent workmanship.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much easier to have an expert install add-ons, especially when the latest are so mind boggling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Geek Squad Serive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service provided by Marco. He was able to quickly resolve the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job well done.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up the system. I just wish we got more of a demonstration of how every thing worked.

    I would recommend this to a friend
Sponsored