Customer Ratings & Reviews

The techs arrived in the time I was quoted by Geek squad, the had all the cords to install our 4k tv, sound bar, stand. they were very profesional. knowledgeable& coutious, They were very efficent, took there time explaining the features of our new 4k tv. Great job guys ! Thanks

Two men arrived with my 85" Samsung TV. They unpacked it and carried it in side of my house like professionals that did it a 100 before. Installed it on the wall at my required height. Wow! What a great job.

Sound bar was purchased to inprove the sound quality since new TVs are not sold based upon the sound they produce. They had some issued setting mine up to include TV, PS5 and my home theater but finally got it done.

This agent that came out is amazing!!! We ran into some minor setbacks but she wasn't flustered at all!!! Probably the best geeksquad interaction I've ever had!!! Keep up with the great work and if someone that cares reads this do her right and pay her well!!!

The Geek Squad representative was very professional and knowledgeable. He fixed our issue with our Klipsch Sound Bar in good time . We are now enjoying our Home theater again . Many thanks to Best Buy !! Many thanks to Harold !!

It took 2 tech visits but the final result was excellent! I have been enjoying the much improved sound from my new TV especially when listening to movies.

Sound bar set up. First time sub woofer wasn't set up, but the second time it was.

The Geek Squad arrived on time and efficiently set up my new home theater system. The system took advantage of my ceiling speakers, which I could never figure out how to hook into them. They tuned my the system to perfection. The sound from my ceiling speakers never sounded so great.

Kirk Mcginty is the very best geek squad tech in the world!!! He installed my new sony sound bar and woofer with dolby atmos. this sound system,for the money, is the best i have ever heard! Dolby Atmos is a whole new world of sound!

This soundbar really enhances the viewing experience. It sounds much richer than the regular sound on the 65" tv we have. The geek squad tech who delivered it was on time and very professional.

Very disappointing. I've had this since March. It simply stops working. Sonos did run diagnostic and said a cable was defective and sent me a "replacement" even though it was past the 90 day warranty. Even tho I have Geek Squad coverage I was charged $120 to attach this little cable but nothing was removed! Since then it still simply stops working. I will never purchase this brand again. GS charged close to what I paid for it! Not worth my time,effort and expense. When it works the sound is good - not great.

Jesse has serviced our audio & visual system several times as we have upgraded our home systems. He knows what he is doing & teaches us new tricks with each visit over the years. We are vey happy with our music system that plays outdoors while we enjoy sun & water.

The tech was friendly and knowledgeable. He was on time.

The agents mounted my tv on the wall and set up the soundbar perfectly

The Geek team hooked up my new 65"TCL TV and then installed the soundbar explaining it's functions and answered any questions in a way I could understand. They were worth every penny of the cost.

So glad I opted for the full service installation. JJ was excellent and made all the right recommendations plus set-up every app and function on the TV and soundbar. I'd definitely recommend it to others!

The Geek Squad employees are the Best. He explained everything to the letter. My equipment works perfectly and has superb sound.

the geek squad setup the TV and the sound bar. They did a great job. The sound bar looks and sound really good. They also helped make the adjustments to make sure I was getting the best use of the the T.V. and sound bar.

Can't connect Sound Bar to TV without loud noises. It's not compatible and that should have been known by the sales man. It was a mistake to buy it. Oscar, Geek Squad tried but failed and said it's not compatible.

The original was faulty and did not connect. Best Buy replaced the unit after troubleshooting and confirmed the problem. They immediately replaced and re-installed it. It has worked flawlessly since and delivers incredible sound.