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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both my tv’s and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had it going in no time. I am very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Thanks! Thankful for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad corrected my sound bar interference fas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent analyzed my situation and corrected the interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and great picture. Feels like you are right in the picture and clarity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy helped set up my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The week guy was friendly, courteous, and knew what to do to solve my problem as much as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, friendly,knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have a team to set up your new TV and sound bar. They even tied cables in back to clean up look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did all of the connections. It seemed to be very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew arrived on time, hung my tv’s quickly and cleaned up any mess that was made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad was friendly & accommodating to our tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted & connected the Sound Bar. They showed me many things but we still are having a hard time with muffled sound. I tried different settings and try to keep it on voice to be clear. Husband can hear the sound good on a close chair at 30 setting but 8 ft farther away he needs the sound up in the 60’s. Still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar restored!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick efficient and got our Martin Logan Soundbar working again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instraller was helpful in explaning the set up and worked hard to make the system perform as it was meant to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They figured out how to get my older devices to work with the system. Teamwork with out her geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect! I would recommend Geek squad to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and knew exactly what they were doing, arrived on time. What else can you ask for?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is disappointing. The seemed to be in a hurry and really didn’t give the guidance and instructions that I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT-- Geek Squad Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was courteous, efficient, quick, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, came when expected. answered all questions. responded to questions by phone in time manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They truly try to do exactly what you want them to do I’ve been very please with Geek Squad,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Count on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were personable, professional, and knowledgeable.

    I would recommend this to a friend