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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 7,923 reviews
  • Rated 4 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some confusion initially with booking, the men that came out to install the system were great and really took their time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Square knows what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting of the TV and the installation of the Receiver went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad, had Sonos sound system installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sissy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked it up right on schedule, reviewed how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstallation of my Sonos system was not straight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent accessed the situation, adapted as needed and reinstalled the entire system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instalación of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Delivered yet , supposed to be delivered on Saturday 23 of October

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked that speakers were working and showed us how to turn them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Audio setup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite plus and we recommend it for anyone getting a new tv & audio system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad was friendly & accommodating to our tim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted & connected the Sound Bar. They showed me many things but we still are having a hard time with muffled sound. I tried different settings and try to keep it on voice to be clear. Husband can hear the sound good on a close chair at 30 setting but 8 ft farther away he needs the sound up in the 60’s. Still learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did great job setting up and showing me how to use products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted it clean. Works and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wait it is displayed under our TV seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, courteous and timely. Helped out in home remodel and new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! He arrived on time, set it up and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer clean up remove any threats etc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they resolved the problem for the time being a few days ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with service and products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 75 inch TV and Klipsch wireless speakers were professionally installed in a timely fashion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and knew the products well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did the job in short order, and knew the products well. They were polite, and cleaned up completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar restored!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick efficient and got our Martin Logan Soundbar working again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and awesome for multiple computers.

    I would recommend this to a friend
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