Customer Ratings & Reviews

The agents installed our 75” TV and sound bar. They were very friendly and professional.

The agent did a great job of mounting the large computer screen to the wall above my desk.

Geek Squad set up and programmed my entire audio system. They know what they're doing. Very satisfied with service.

The technician was courteous, efficient, quick, and answered all my questions.

My experience in setting up my 4 in-ceiling speakers installation was very poor. No matter how I explained that I had 4 ceiling speakers that had been pre-wired in my new house, the Cust Serv rep insisted as coding it for a soundbar connect and then a sound bar connect and installation. When I eventually talked to the agent who was to come to my house, he explained that he was not qualified to installed consealed ceiling speakers. I needed a "Double-Agent" for that job. The appointment was set for the last day that I was in town and therefore could not be rescheduled until I return from Florida where I live. VERY DISAPPOINTING EXPERIENCE. I later found out that your scheduling sheet doesn't contain a "Ceiling speaker conceal" job and that the reps have to code it "Soundbar connect and/or installation". You really need to reevaluate your assignment sheets. I also had a 98 in TCL TV delivered earlier and that went fine, but when the Geek Squad came to mount it, they discovered that I had the wrong mounting bracket, because Best Buy doesn't carry the right bracket in the store and the sales person simply told me to purchase one on Amazon that will accomodate a 98 in TV. The installers, however, informed me that there are only 2 brackets that will accomodate the TV. Obviously the sales person did not know that. My TV is still in the box. Another disappointment with Best Buy. Dennis Noice

Tech explained the product thoroughly and even gave me his business card if i had further questions. Very happy!

Nice staff. They were extremely professional and finished quickly.

I really appreciate the assistance received and the services were completed expeditiously!

The Geek Swuad set up the sound bar and subwoofer. Everything went smoothly and works great.

The geek squad team was knowledgeable and professional and fixed my tv issues.

Great work you have done, Geek Squad, fast and professional, they explain me how every works whit my sound system.

I was going to have the soundbar mounted but the geek squad said that it would be better elsewhere

Once again, this smart people help tremendously removing the questions about installation and use.

Geek Squad in Gainesville is SUPER!! That is not the case everywhere. Very thankful for their help.

really helpful when cutting through the specs of so many options to arrive at best value for our needs.

These 2 men came in and were quick and fast. Set up my tv and explained the new remote. Very happy

Completely satisfied, he was very knowledgeable? Nic guy to talk to.

The geek squad did a great job mounting our TV and hooking up all our components and going over everything.

Always great service. Nice to have the tech support available when needed.

If you want a professional installation, use these guys.