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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 7,923 reviews
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly installed a new sound system and TV ears- great job-will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and cleaned up after themselves. Everything was working great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came out and fixed sound problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a fantastic job of answering questions and fixing my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my new Samsung TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and professional !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my sound bar, made sure it worked, and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very patient, and communicated effectively with my cable company provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very wonderful. Answers any questions you may have and takes the time to explain things to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys!!! They're extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're extremely professional, knowledgeable and I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were pleasant, efficient, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only way to go for us dummies when it comes to setup of technical electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - on time and very pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it myself, key is to contact Samsung who will assist you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job of assessing and implementing my system. My only complaint is they are a little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, came when expected. answered all questions. responded to questions by phone in time manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv to my surround system and fixed a wiring problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instraller was helpful in explaning the set up and worked hard to make the system perform as it was meant to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up our DVD .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fabulous job of integrating all our electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees installed everything and it was quickly. I will use them again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set up my audio system and synced everything together. Tech was very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by Geek Squad. They are the best at what they do!

    I would recommend this to a friend
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