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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 7,923 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians always do a great job and they are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service and calling in advance and follow-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, calling in advance, and again afterwards for follow-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad explained what was being installed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer installed everything and was explaining everything before he install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome and did a wonderful job getting this set up and answering any questions!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was punctual and did quality work. Confirmed that everything was working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Wonderful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek boys installed by new Bluetooth turntable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programmed my system to the WiFi quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and explain to use how to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was put up right but they didn’t set up the settings on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, they installed my new tv and moved my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Roku quickly and provided valuable instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding job. The best of the best!!!! I could not have asked a better service. It was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time - very professional. Took care to ensure that no debris or dust was left behind. audio sounds amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved my problem by fixing the message that was on my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying listening to TV thru our new sound bar Had not experienced it before, Glad we decide to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech was Extremely Knowledgeable, Courteous and Thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek,Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Well worth the membership price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was Spot On...As always they are courteous , clean, and answer all question ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their installment was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an fantastic job setting up my surround sound without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and efficient.

    I would recommend this to a friend
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