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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great Work Extraordinaire!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set was done in an appropriate manner noting the hookups had to include a 3D TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad a fast and great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set my TV on the TV platform & set TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cable for hooking up my sound system to a number of different locations and speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was put up right but they didn’t set up the settings on the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians always do a great job and they are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my apple TV +Programed new Remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job setting up tv and hiding wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my new Samsung TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not technically inclined so I paid for geek squad set up. Probably saved me time and headaches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar by Sony is not providing as much volume as others I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. They took their time to teach me how to use my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaned up after them self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted Tv to my wall. Did a good job. Was very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very punctual and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just could not get it to work (Bluetooth Head Set). Had Grand kits try no luck Geek Squad worked it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Roku quickly and provided valuable instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed my remote in a timely manner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed my universal remote. They were very thorough and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio system problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, fixed the issue quickly and arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does work quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent setup stands and speakers quickly and answered all my questions with patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Bryan, did an excellent job in installing the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech was Extremely Knowledgeable, Courteous and Thorough.

    I would recommend this to a friend