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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 7,923 reviews
  • Rated 5 out of 5 stars

    Zach was great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach mounted our 65 inch tv without any problem. His expertise was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Bryan, did an excellent job in installing the sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was done just as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and connected my read speakers for my surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and set up done. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was great. He explained the tuner and remote to me after the set up. Really great serviceman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was fast courteous and very knowledgable would definitely have install again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system was relatively easy to set up but they did a good job on what had to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Emily worked very efficiently, were so knowledgable, and helped my understand about my new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and knowledgeable, as well willing to share knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! I would use them again. Effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the GEEK SQUAD THEY ARE AWESOME, PROFESSIONAL AND QUICK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Extraordinaire!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set was done in an appropriate manner noting the hookups had to include a 3D TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very courteous installers who worked quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed the problem we were having and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best! Alex is terrific!! Was on time and solved the problem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad will do a very good job installing all my tec-needs very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my reciever as I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and cleaned up all the wires behind my cabinet. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad out to hook up our surround to our home entertainment center. I would highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is fortunate to have such a professional, polite and knowledgeable service technican.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding the guys were very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fantastic, Phil and his partner were good at what they do.

    I would recommend this to a friend
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