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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 7,928 reviews
  • Rated 5 out of 5 stars

    Typical top-notch service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD is the best! I’m extremely technology-challenged, so I rely on their expertise a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done very well, but I felt he could have spent more time explaining how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very professional and did a fantastic job. Very respectful, great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad will do a very good job installing all my tec-needs very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of sound system was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome and explained everything well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and knowledgeable, as well willing to share knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were pleasant, efficient, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional. They went "the extra mile" to resolve a problem. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was done just as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted and connected my read speakers for my surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked up My entire 11.2 theater surround sound and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - on time and very pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are always very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy when I use the Geek Squad. They help us get the most from our purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worked for a short while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and surround sound sounded great once it was finally hooked up but the very next day it didn't work and the two speakers I bought for the complete surround sound sit idle. I paid $200 each for the speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    super efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squa is amazing. they hooked everything up an were very patient explaining how to work all the remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech. Did a very professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech. Did complete install explained everything hauled away packaging and left room cleaner then it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Geek Squad protection and they always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting everything us....the TV, sound bar and remote. Couldn't have done it without their help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Why break the bank otherwise?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake & Ty got out receiver and CD player connected very quickly and it all works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best! Alex is terrific!! Was on time and solved the problem

    No, I would not recommend this to a friend