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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,923 reviews
  • Rated 4 out of 5 stars

    Zvox sound base works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple hookup via optical digital connection and even my retired senior ears could easily discern dialogue content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Geek Squad protection and they always do a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Services.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t much to it. Tech wanted to plug in the sound bar vs wireless method. I but the wireless sound bar for that exact feature. Tech hooked it up wireless finally but the sound was not very good and didn’t sink to the tv when powering on. It was very difficult to understand the tech but I just let her do her thing. After she left I watched tutorials and figured out how to sink it and calibrate it. This is the second time I have had geek squad come to my home and install a purchase, hoping for a professional install, and each time they do the bare minimum and I end up taking a day to undo what geek squad did and research how to do it myself. I’ll never waste my time waiting for my appointment just to waste my money again. Save yourself the hassle and trouble.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed issue with TV connecting to sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmed my remote in a timely manner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad programmed my universal remote. They were very thorough and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does work quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent setup stands and speakers quickly and answered all my questions with patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing our TVs and sound bar system. Everything works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved all my hook ups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was fabulous and great at doing my hookups!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked up My entire 11.2 theater surround sound and did a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done very well, but I felt he could have spent more time explaining how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again another great job. They were in and out with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK add on sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK add the sound bar in just a few minutes. No problems. Good work. Well worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great cable for hooking up my sound system to a number of different locations and speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and completely followed CDC guidelines for safety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just could not get it to work (Bluetooth Head Set). Had Grand kits try no luck Geek Squad worked it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on both our t v s did and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did everything they could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my sound bar and audio system to speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very thorough and helpful answering all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable. They took their time to teach me how to use my home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service performed; the Geek Tech was knowledgeable, efficient and professional.

    I would recommend this to a friend
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