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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,928 reviews
  • Rated 5 out of 5 stars

    Outstanding the guys were very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fantastic, Phil and his partner were good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio/video set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instsallers if my audio/video arrived at the designated time and performed the work quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solved my problem by fixing the message that was on my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything in an efficient manner. They explained the remote in simple terms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very courteous installers who worked quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the service I received getting everything set up and ready to use would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with customer service and the knowledge they had about the products we purchased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pro type service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted every item. fast reliable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the GEEK SQUAD THEY ARE AWESOME, PROFESSIONAL AND QUICK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took no time, perfect result.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After endless technical fumbling, I called in the Squad. Polite, knowledgeable and finished in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad a number of times now and they have never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris installed the tv and orbi . He knew what he was doing and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, they installed my new tv and moved my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and completely followed CDC guidelines for safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and set up done. Professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come in to set up my new audio system. Friendly, efficient and worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contractor was excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad contractor that came to setup my Sony Sound Bar was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Wonderful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek boys installed by new Bluetooth turntable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar assembly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were great. Explained the product to us and answered all of our questions

    I would recommend this to a friend