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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 7,928 reviews
  • Rated 5 out of 5 stars

    Very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed the problem we were having and was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tech. He knew his stuff, was quick to find the problem (needed to be rewired’.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in less than 30 minutes, very friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and connected all my speakers and accessories flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and connected a full surround sound system quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! I would use them again. Effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job on both our t v s did and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Tim, was outstanding to work with, I’m glad he was dispatched for our install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and the wiring was very professional and smooth looks like its floating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was installed and is working fine but the TV AND sound bar were bought in the same transaction on same day but believe each were delivered on different days and was charged for set up twice! I am a Geek Squad Tech support member $299.00 each year for many years. Two Technicians came and weren’t very helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my TV and Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent adjusted the TV & Remote and got everything working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and conquered. I had no idea how to connect all this stuff together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job and where very fast and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted 65" TV, sound bar and blueray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the third time I am trying to enter a review. the site does not accept it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Geek,Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Well worth the membership price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again another great job. They were in and out with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Sound Bar to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who handled this order was great. He was patient and did an excellent job mounting the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They mounted TV up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was in and out with a hour great job...hook up sound systemandTV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dedra did a GREAT job. Timely and efficient. Answered all my questions. Very personable!!

    I would recommend this to a friend