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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 7,923 reviews
  • Rated 5 out of 5 stars

    Audio/video set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instsallers if my audio/video arrived at the designated time and performed the work quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out in less than 30 minutes, very friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The frist teck did not know what he was doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the next tek did a great job, Was very pleased with he service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took care of me. I would recommend the geek squad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad took NO action.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents looked at my soundbar and said it wouldn't work with my LG smart TV. So they would cancel the service call and my $90.00 would be refunded. That never happened. 5 minutes and they were gone. However, I'm still a customer, as a matter of fact I just booked another appointment for this Saturday because I still like and trust the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good and saves money lol I don’t know………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar assembly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were great. Explained the product to us and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents right on time, we are punctual professional and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigsoundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Cleaned up everything too which was unexpected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech. Did a very professional job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech. Did complete install explained everything hauled away packaging and left room cleaner then it was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to use and has a really good us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and has a really good user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job and assisted me with patience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Soundbar

    Rated 1 out of 5 stars

    Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar only worked for two weeks. Soundbar did sound great at first. A replacement order has been placed. Let's hope it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounted 65" TV, sound bar and blueray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the third time I am trying to enter a review. the site does not accept it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with customer service and the knowledge they had about the products we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tech. He knew his stuff, was quick to find the problem (needed to be rewired’.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and connected a full surround sound system quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent results in installation of my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the Geek Squad in performance of installation of my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squa is amazing. they hooked everything up an were very patient explaining how to work all the remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Tim, was outstanding to work with, I’m glad he was dispatched for our install.

    I would recommend this to a friend
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