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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 7,923 reviews
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and connected all my speakers and accessories flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job setting everything us....the TV, sound bar and remote. Couldn't have done it without their help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent, timely and particular.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a complete audio and video package. Took the time to do it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Worked for a short while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and surround sound sounded great once it was finally hooked up but the very next day it didn't work and the two speakers I bought for the complete surround sound sit idle. I paid $200 each for the speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting and the wiring was very professional and smooth looks like its floating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workTravier did to set up my new sound bar was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hookup was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job hooking up my tv, soundbar, Blu-ray,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted the tv, set up the sound bar and the cable boxes. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He did it quickly and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed broken panel and replaced with new one on oven.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and conquered. I had no idea how to connect all this stuff together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the tv. For the price, this is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GraniteCoveBigSur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ivan and Brandon amazing, professional... rate them 10/10!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure it was worth money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job hooking it up...not sure it was worth the money. Could do it yourself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection works great! Easy to use and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took no time, perfect result.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After endless technical fumbling, I called in the Squad. Polite, knowledgeable and finished in minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my universal remote & di a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dedra did a GREAT job. Timely and efficient. Answered all my questions. Very personable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the service I received getting everything set up and ready to use would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an awesome Geek guy. He was able to get everything done with total satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my new tv, surround sound and taught us how to run everything.

    I would recommend this to a friend
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