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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 7,923 reviews
  • Rated 5 out of 5 stars

    Jonesy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally have trust in Jonesy. This is about the 4 time he has completed work for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient. They were on time and knew what to do and got it done quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Way To Connect ANY Gadget !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bar connation went smoothly and device is working perfectly. Thanks again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, and arrived 20 minutes early for appointment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very professional and seemed to know his process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris provided the utmost in a professional installation. He did warn me that the rear speaker system was not reliable and that most people returned the system. This installation was not in a larger room and it works just fine. We are happy for your expertise and would like him to return and help with gettin the sound to work with some of the apps on the TV unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike did a great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to understand all features of the receiver without a user manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job hiking up works great timely matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue ray setup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was extremely helpful with getting my equipment set up and working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come in to set up my new audio system. Friendly, efficient and worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team was a pleasure to have. Answered all our questions. These guys know their stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need separate cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completed due to incorrect/missing interface cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad got the Vizio Soundbar up quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good results. Tech was very knowledgeable and easy to communicate with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good explanation of what to look for to checkout functioning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was fantastic and very helpful setting up and teaching me how to use everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was on times finished in a timely manner great service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of the sound bar and woofer to our tv brought real life viewing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by techician, Very professional and pleasance individual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Professional, competent staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the only way to go with all technical needs and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the Geek Squad for my new entertainment system. It was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied with work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did what needed to be done, especially with 30 year old electronics

    I would recommend this to a friend
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