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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 7,923 reviews
  • Rated 5 out of 5 stars

    Good, fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was competent, neat, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very proficient and fast on setting up my audio system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and professional. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great, knew just how to set up my tv and network with the sound bar he installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and hooked up the soundbar to tv quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did more than necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They changed wires to move my TIVO to a better location and made sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup sound bar and instructed how to use and connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad got it all audio setup to all my devises very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable & efficient guys. Patiently explained how the system worked & answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Sound Bar to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who handled this order was great. He was patient and did an excellent job mounting the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly Support guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Technical support guys, made sure the job is done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best electronic guys in the business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad connected all my electronics to one remote. Finally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a timely manner did a professional job with friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentlemen fixed my tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous and did everything he was asked. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my soundbar and they did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up my new 55" Samsung. Everything was working as it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with my geek squad installation professional and cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look easy. Would have taken awhile for me to figure out. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the Harmony Logitech with eas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was pleasant, knowledgable and finished the installation fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did job very efficiently, while answering my questions.

    I would recommend this to a friend
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