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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 7,923 reviews
  • Rated 5 out of 5 stars

    Sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome job!! He came and fixed it in no time and did it right! Very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preston and his partner did a great job with what they had to with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a good setup on out tv to put on the wall in out living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was friendly and knowledgeable. Came on time. New exactly what the problem was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they saw, they conquered. And Fixed our problem finally. Thanks geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad discovered that my new soundbar was defective and to return it to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys hooked up everything I needed and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all o my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the Geek Squad set up. They were very professional and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, Did a good job on getting system working. Also very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They concluded based on my system that I didn't need the extra cables I thought I would need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend non-techies have the geek squad in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism displayed was outstanding. Level of patience with our questions was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the knowledge and expertise of the installer who set up my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was also part of a gift fir my son . Which we bought for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was EXCELLENT! They took their time and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by St. Cloud Geek Squad Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as promised. Great service. On time. Polite. Cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a really good job with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my speaker bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician connected my soundbar and fixed the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOLKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great folks to have in my home presented themselves properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up my new sound bar and was very professional.

    I would recommend this to a friend
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