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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sound bar connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection works great! Easy to use and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek squad did not disappoint. They were on time and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, Did a good job on getting system working. Also very polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad discovered that my new soundbar was defective and to return it to Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great at setting up my equipment. knew exactly what he was doing and explained operation to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduled service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quickly completed. However, one of the components was not needed to connect to Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and gave me excellent advice and set up everything as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to come back,I needed a analog to digital converter to hook up my receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the Harmony Logitech with eas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was pleasant, knowledgable and finished the installation fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did job very efficiently, while answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use them again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the best choice! They knew exactly what to do & saved us a huge amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting over late arrival, they did not leave until I was hooked up and was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents setup sound bar and instructed how to use and connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys hooked up everything I needed and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preston and his partner did a great job with what they had to with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient is the way I was just describe the geek squad the Bose sound bar is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my soundbar and they did an outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication prior to appointment. Very knowledgeable and courteous during appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a good setup on out tv to put on the wall in out living room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Soundbar installation not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV from BestBuy but was unable to get sound so I called Geek Squad. It was difficult to find out when the technician might come. Eventually he called to say he was on his way. He fixed the soundbar and it worked fine for a few days, but then it stopped and I am left with a silent TV.

    No, I would not recommend this to a friend