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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 7,923 reviews
  • Rated 5 out of 5 stars

    Great LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad to come back,I needed a analog to digital converter to hook up my receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nicely done, But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am satisfied, but it is frustrating to have to reset things every time I jump between components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician took the time to show me how everything works. He was very polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend to anyone that bay hole theater and do not have any idea what you are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad , is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really knows what to do , Awsome Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek squad for years, they never fail to give perfect service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduled service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quickly completed. However, one of the components was not needed to connect to Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Makes a huge difference Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were considerate and got the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were helpful. Scott was very helpful and came back for a follow up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys handle any problem. And correct. With ease. Don’t leave till it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents rocked!! Fast and very effective and efficient. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a excellent job installing, setting up and connecting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay with me until he was sure I had all the information I needed to enjoy my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great at setting up my equipment. knew exactly what he was doing and explained operation to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would use them again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the best choice! They knew exactly what to do & saved us a huge amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up on time and gave me excellent advice and set up everything as I requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and respectful and knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting over late arrival, they did not leave until I was hooked up and was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my system up and running in no time. Couldn't ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up and explained our speaker system for us and was professional and efficient!!

    I would recommend this to a friend
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