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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 7,928 reviews
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents rocked!! Fast and very effective and efficient. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a excellent job installing, setting up and connecting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very capable well trained team to set up our equipment in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my speaker bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician connected my soundbar and fixed the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOLKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great folks to have in my home presented themselves properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service representative arrived in time. Advised me on way to improve sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luis set up my surround sound and did a great job. He walked me through it all after setting it up too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and mounts quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, professional and friendly! Happy customers! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not install but helpful with what I needed in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my experiences with the geek squad have been great and they lived up to my high expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hooked up my new sound bar and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD A MUST FOR SETUP OF AUDIO.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad a must when setting up audio on a TV. Recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so worth the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came from Thousand Oaks Best Buy. it was smooth the team worked well together. Solid experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all o my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup took less time than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set up personnel were very professional and they were very experienced in knowing what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks!! tV and sound bar up and running in 45 min. Perfect stress free installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need separate cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completed due to incorrect/missing interface cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks are great. Showed up on time had lots of great suggestions, and did the job right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had been here on time and were nice and very helpful and did their Job right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a really good job with the installation

    I would recommend this to a friend